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Home My WebLink AboutGaynor Telesystems, Inc. 2024-04-11 COU No 2324-222 GAY N 0 R TELESYSTEMS Gaynor sst s, Inc. CORPORATE HEADQUARTERS 9650 Tanqueray Court Redding,CA 96003 PH:(530)223-2979 FAX:(530)22 -9260 City of Ukiah 300 Seminary Ave April 11, 2024 Ukiah, Ca 95482 Site#006227 Dear Sir and/or Madam, Your Warranty will expire on 6/30/2024 for your Pelco VXP CCTV System. can continue your coverage with an Annual Maintenance Agreement and System Support Plan for an annual cost of plus$218.75 for Pelco Licensing r a total . This agreement will cover all labor for repairs and parts on your Pelco Equipment. Any man lifts or any such type of equipment required beyond a standard ladder, if needed, must be provided by customer= We will be available for training sessions at no additional charge and have a 48-Hour Response Time for normal issues and Priority Response time for all Emergency Service, which is no more than S hours' Remote response time. And you s the Customer make the determination as to when it is an emergency for your service issues,. SoftwarePelco is s r . For 35 Cameras $918.75 lyr Cameras Hardware/Labor Coverage Hardware/Labor Coverage$2,541.21 Please sign and fax the enclosed agreement to 530-224-9260 THANK YOU FOR CHOOSING GAY NOR EES 'S `E Sl Sincerely, GAYNOR TELESYSTEMS, INC. ANNUAL EQUIPMENT MAINTENANCE AGREEMENT Between GAYNOR TELESYSTEMS,INC.9650 Tan ueray Ct,,Redding,CA 96003 And City of Ukiah,300 Seminary Ave,Ukiah,Ca 95482 eco CCTV VXP NVIR,Cameras&Software) Gaynor Telesysterns, Inc., hereby agrees to provide Customer with labor and materials for the maintenance of the above- identified system (except equipment owned by the local telephone company) located at Customer's above address and Customer agrees to pay therefore in accordance with the following terns and conditions: . Payment — Customer agrees to pay Gaynor Telesysterns, Inc. the sum of , o are): 9,,1 9.9 , payable in advance, plus charges for"iron-replacement parts"as defined in Section 5 below and related sales taxes, 2, Term, Option to Renew —The teary of this agreement shall be from 7/1/2024 until , the first anniversary thereof.This agreement shall be renewed automatically from year to year thereafter at Gaynor T'elesystems, Inc.then prevailing rate unless Customer gives written notice of its termination during the last sixty 0 clays of the expiring terra. Gaynor Telesystems, Inc.agrees to furnish to customer with a schedule of its rates for the conning year at Customer's request. . Maintenance Obligations--Gaynor Telesystems,Inc.shall keep the system in goad working condition and repair,furnish all necessary labor and materials,and load the most current software backup provided by customer,GaynorTel esystems, Inc.shall provide regular service within 24 hours of Customer"s request and emergency service(that is,where there has been a total failure of the system)within 3 remote hours of Customer's request unless,in either case,prevented by war, labor trouble,civil disturbance or other cause that is beyond the control of Gaynor Telesysterns,Inc. Customer's Remedies forNon-Performance—In the event of a material breach of this agreement by GaynorTel esysterns, Inc.,Customer may cancel this agreement.This remedy shall be Customer's exclusive remedy,and Gaynor Tele ystems, Inc.shall in no event be liable for consequential damages for commercial loss or otherwise. . Non-Replacement Parts and Billable Labor--Non-replacement parts means all parts except parts replacing those that are defective,worn out or used up,Non-replacement parts include,without limitation,parts replacing those that have been damaged by negligence, tampering,fire,flood,grind,act of God or a public enemy,AC failure "brown outs" or poorer surges,etc,),those which have been last or stolen,and batteries and headsets.Billable labor means all laborexcept labor to replace those parts that are defective,worn out or used up. . Charge for Unnecessary Calls—In the event Customer calls for service and it is determined that there is no fault with the equipment covered under this agreement,Customer may be charged for the time involved, . Cancellation for Unauthorized Work—In the event Customer has work on the system dome by non-manufacturer rer certified technicians or non-Gaynor T'elesysterns Inc.technicians,at Gaynor Telesysterns nc.'s sole option,this agreement may be declared void,the Customer will be notified of this election and no refunds shall be due to Customer and no obligation to work on the system further shall attach to Gaynor Telesystems Inc, Customer must knave UPS protection at all times to have system covered under this maintenance agreement. F °'1 C. City of Ukiah Accept 9(please sign) Accepted by(please sign) City Manager `itle Title t . . urn 19,2024 ate Date GaynorSystem Support Plan Telesystems, Inc., will furnish parts working order r the attached Maintenance Agreementr City of Ukiah: Pelco VXP CCTV System o In addition, Client will also receive: o 3 Hour Remote response for EMERGENCY and PrioritySituations o 48 Hour Response for Normal Service o 72 Hour Response for Moves,Adds and Changes with appointment given. (Contingent upon parts availability) o Reduced Labor rate for illable)work. Labor will be billed at reduced rate from standardrate and there will be no tripcharge, if applicable. r of$150.00 Emergency v Free a 5 Hoursr r Training Annually(does not accumulate or roll over) Free User Guides Annually Agreed: CityManager