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HomeMy WebLinkAboutInfoSend 2016-02-18C 'C ,LL AGREEMENT FOR DATA PROCESSING PRINT & MAIL SERVICES This Agreement, made and entered into this 18th day of February, 2016 ( "Effective Date "), by and between CITY OF UKIAH, CALIFORNIA, hereinafter referred to as "City" and InfoSend, a corporation, organized and in good standing under the laws of the state of California, hereinafter referred to as "Vendor ". RECITALS This Agreement is predicated on the following facts: a. City requires services related to providing data processing print & mail services for the City's Finance Department, Utility Billing division. b. Vendor represents that it has the qualifications, skills, experience and properly licensed to provide these services, and is willing to provide them according to the terms of this Agreement. TERMS OF AGREEMENT 1.0 DESCRIPTION OF PROJECT 1.1 The Project is described as Data Processing, Printing and Mailing Service ( "DPPM Service "): During the term of this Agreement, Vendor will provide data processing, printing and mailing services. The Service consists of processing data, printing documents, mail preparation, applying postage (where applicable) and sending via the United States Postal Service. Document types include, but are not limited to, bills, postcards, letters and inserts. 2.0 SCOPE OF SERVICES 2.1 Data Transfer and Processing. A. City to transmit data to Vendor in an agreed upon format. Should City make changes to data file format after initial setup is complete, it agrees to pay for the professional services required to accommodate the new file format. B. A File Transfer Report will be emailed to the City representatives who have opted -in to this email. A copy of this report is also available to download from the Vendor website. C. City will have access to an online Job Tracking application that shows the progress of each file as it is processed and becomes a batch of documents to be printed and mailed. City can see both the original input file name and the InfoSend- assigned "Job Code ". D. Vendor will process the mailing addresses and perform the following functions: 1. Apply Cass - certified address validation 2. Comply with USPS requirements to obtain pre -sort automation rates 3. InfoSend will stay current with all USPS regulations required to mail presorted first class mail. CONTRACT #1516166 PAGE 1 OF 7 E. Vendor will provide proofs of the final print -ready PDF files to City to be reviewed and approved before printing begins (if requested). 2.2. Document Printing and Mailing. A. Batches are printed by InfoSend using a high -speed production process onto the agreed upon forms. B. Printed documents are put through a quality control process and then released to the mailing department to be inserted into outgoing envelope. The return envelope and any applicable inserts are included as well. C. After a batch of mail is completed in Vendor's system, it will be marked as such in the online Job Tracker and a Process Confirmation Report will be emailed to the Client representatives who have opted -in to this email. 2.3. Materials and Postage. A. Custom Forms /Envelopes — If City has selected the Printing and Mailing Service and at any time requests that Vendor fees include the cost of custom client- specific materials (either in this Agreement or since its execution), then City understands and accepts that these materials will be purchased in bulk to achieve the lowest possible per -unit cost. Client agrees to purchase any remaining supplies of requested custom materials (normally forms or envelopes, excluding inserts) if City stops using Vendor's service for any reason. City agrees to purchase the remaining supply of custom forms /envelopes upon City's request to change the custom forms /envelopes before the supply has been depleted. B. USPS Postage Rates — Postage rates are determined by the United States Postal Service. All postage rate changes are determined directly by USPS and are independent of any Vendor service or materials fees. In no event shall any change in the postage rates affect the Vendor service or materials fees. The City will be invoiced the amount of excess for overweight and foreign mail. C. Postage Deposit — Vendor purchases the postage needed to mail City documents on the day of mailing. The postage charges are later invoiced to City based on the City's payment terms. Vendor requires City to submit a postage deposit prior to the first mailing to facilitate the payment terms. This amount will remain in deposit for the duration of the Agreement. Upon Agreement expiration or termination City must pay in full any outstanding invoices from Vendor for payables created under this Agreement; the postage deposit will be refunded within fifteen (15) days of the date that the last open invoice is paid. The postage deposit is subject to an annual review, and may be adjusted to account for changes to City average mailing volume, or changes to USPS postage rates. There will be no more than one adjustment requested per year, if at all. The postage amount is calculated by multiplying the estimated number of mail pieces per month by the current 5 -Digit pre -sorted first class postage rate. The postage deposit amount due is: 10,000 mail pieces per month x 0.391 x 2 months = $7,620.00. 2.4. Additional Services. Additional services, if any, shall only proceed upon written agreement between City and Vendor. The written Agreement shall be in the form of an Amendment to this Agreement. CONTRACT 61 516166 PAGE 2 OF 7 3.0 CONDUCT OF WORK 3.1 Performance. A. Initial Set -up Completed: 1. Harris Implementation — 8 -10 weeks from when all deliverables are in hand. 2. Additional Set -up for new Utility Billing software system implementation: 12 weeks from when all deliverables are in hand. B. Mail Processing - Finished mail pieces will be delivered to the USPS within one (1) business day of receipt of data files from City. If samples (proofs) are requested then the mailing will be completed within one business day of sample approval. File upload deadline for next -day mailing is 3:OOPM local time at the production facility designated for your account. If samples are required then they must be approved by 5:30 PM for the file to be mailed by the next business day. 3.2 Term. The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for thirty -six (36) months after the date hereof, with the option of two (2) one (1) year extensions. This Agreement shall automatically renew month to month, until the existing agreement has been terminated, or a new agreement has been fully executed. Vendor shall complete the work to the City's reasonable satisfaction, even if contract disputes arise or Vendor contends it is entitled to further compensation. 4.0 COMPENSATION FOR SERVICES 4.1 Basis for Compensation. For the performance of the services of this Agreement, Vendor shall be compensated based on the schedule of fees, as set forth in Attachment "A ". The fee schedule shall include all indirect costs and expenses of every kind or nature. Fees may be adjusted once every twelve months to account for increases in the cost of materials, labor and other overhead costs. Vendor reserves the right to increase fees on a yearly basis (starting no earlier than July 1, 2017), not to exceed the Consumer Price Index (CPI) All Urban Consumers West Region for the State of California, plus 1% for services fees and material price increases that may have occurred during the previous year. The Vendor will notify the City, in writing, at least 30 days prior to such price increase. An amendment to this Agreement will not be required if the fees are changed, unless the terms or conditions of the Agreement have changed. Postage fees can change at any time per USPS pricing regulations and do not require an Agreement amendment. 4.2 Changes. Should changes in compensation be required because of changes to the Scope -of -Work of this Agreement, the parties shall agree in writing to any changes in compensation. "Changes to the Scope -of- Work" means different activities than those described in this agreement, and not additional time to complete those activities than the parties anticipated on the date they entered this Agreement. 4.3 Sub - contractor Payment. The use of sub - contractors or other services to perform a portion of the work of this Agreement shall be approved by City prior to commencement of work. The cost of sub - contractors shall be included within guaranteed not -to- exceed amount set forth in Section 4.1. 4.4 Terms of Payment. Payment to Vendor for services rendered in accordance with this contract shall be based upon submission of monthly invoices for the work satisfactorily performed prior to the date of the invoice less any amount already paid to Vendor, which CONTRACT #1516166 PAGE 3 OF 7 amounts shall be due and payable thirty (30) days after receipt by City. The invoices shall provide a description of each item of work performed, the time expended to perform each task, the fees charged for that task, and the direct expenses incurred and billed for. Invoices shall be accompanied by documentation sufficient to enable City to determine progress made and to support the expenses claimed. 5.0 ASSURANCES OF VENDOR 5.1 Independent Contractor. Vendor is an independent contractor and is solely responsible for its acts or omissions. Vendor (including its agents, servants, and employees) is not the City's agent, employee, or representative for any purpose. It is the express intention of the parties hereto that Vendor is an independent contractor and not an employee, joint venturer, or partner of City for any purpose whatsoever. City shall have no right to, and shall not control the manner or prescribe the method of accomplishing those services contracted to and performed by Vendor under this Agreement, and the general public and all governmental agencies regulating such activity shall be so informed. Those provisions of this Agreement that reserve ultimate authority in City have been inserted solely to achieve compliance with federal and state laws, rules, regulations, and interpretations thereof. No such provisions and no other provisions of this Agreement shall be interpreted or construed as creating or establishing the relationship of employer and employee between Vendor and City. Vendor shall pay all estimated and actual federal and state income and self - employment taxes that are due the state and federal government and shall furnish and pay worker's compensation insurance, unemployment insurance and any other benefits required by law for himself and his employees, if any. Vendor agrees to indemnify and hold City and its officers, agents and employees harmless from and against any claims or demands by federal, state or local government agencies for any such taxes or benefits due but not paid by Vendor, including the legal costs associated with defending against any audit, claim, demand or law suit. Vendor warrants and represents that it is a properly licensed professional or professional organization with a substantial investment in its business and that it maintains its own offices and staff which it will use in performing under this Agreement. 5.2 Conflict of Interest. Vendor understands that its professional responsibility is solely to City. Vendor has no interest and will not acquire any direct or indirect interest that would conflict with its performance of the Agreement. Vendor shall not in the performance of this Agreement employ a person having such an interest. If the City Manager determines that the Vendor has a disclosure obligation under the City's local conflict of interest code, the Vendor shall file the required disclosure form with the City Clerk within 10 days of being notified of the City Manager's determination. 6.0 INDEMNIFICATION 6.1 Insurance Liability. Without limiting Vendor's obligations arising under Paragraph 6.2 Vendor shall not begin work under this Agreement until it procures and maintains for the full period of time allowed by law, surviving the termination of this Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with its performance under this Agreement. CONTRACT 41516166 PAGE 4 OF 7 A. Minimum Scope of Insurance Coverage shall be at least as broad as: 1. Insurance Services Office ( "ISO) Commercial General Liability Coverage Form No. CG 20 10 10 01 B. Minimum Limits of Insurance Vendor shall maintain limits no less than: 1. General Liability: Vendor shall maintain limits no less than $1,000,000 per occurrence for bodily injury and property damage, and an aggregate limit of $1,000,000. Insurance must be written on an occurrence basis. C. Deductibles and Self- Insured Retentions Any deductibles or self- insured retentions must be declared to and approved by the City. The City may require: 1. The insurer to reduce or eliminate such deductibles or self- insured retentions with respect to the City, its officers, officials, employees and volunteers; or 2. The Vendor to provide a financial guarantee satisfactory to the City guaranteeing payment of losses and related investigations, claim administration and defense expenses; or 3. The City approve the deductible without a guarantee. D. REQUIRED Insurance Provisions Proof of General Liability policy or policies are to contain, or be endorsed to contain, the following provisions: 1. The City, its officers, officials, employees and volunteers are to be covered as ADDITIONAL INSURED with respect to the products supplied by the Vendor. 2. The Vendor's insurance coverage shall be primary insurance with respect to the City, its officers, officials, employees and volunteers. Any insurance or self- insurance maintained by the City, its officers, officials, employees or volunteers shall be in excess of the Vendor's insurance and shall not contribute with it. 3. Each insurance policy required by this clause shall be endorsed to state that coverage shall not be canceled, except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City. E. Rating - Acceptability of Insurers Insurance is to be placed with admitted California insurers with an A.M. Best's rating of no less than A- for financial strength, AA for long -term credit rating and AMB -1 for short-term credit rating. F. Verification of Coverage 1. Vendor shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. 2. The endorsements should be on forms provided by the City. If endorsements are on forms other than the City's forms, endorsements must CONTRACT #1516166 PAGE 5 OF 7 provide coverage that is equivalent to or better than the forms requested by the City. 3. All endorsements are to be received and approved by the City before work commences. 4. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications at any time. G. Subcontractors Vendor shall include all subcontractors or sub - contractors as insured under its policies or shall furnish separate certificates and endorsements for each sub- contractor. All coverage for sub - contractors shall be subject to all insurance requirements set forth in this Paragraph 6.1. 6.2 Indemnification. Notwithstanding the foregoing insurance requirements, and in addition thereto, Vendor agrees, for the full period of time allowed by law, surviving the termination of this Agreement, to indemnify the City for any claim, cost or liability that arises out of, or pertains to, or relates to any negligent act or omission or the willful misconduct of Vendor in the performance of services under this contract by Vendor, but this indemnity does not apply to liability for damages for death or bodily injury to persons, injury to property, or other loss, arising from the sole negligence, willful misconduct or defects in design by the City, or arising from the active negligence of the City. "Indemnify," as used herein includes the expenses of defending against a claim and the payment of any settlement or judgment arising out of the claim. Defense costs include all costs associated with defending the claim, including, but not limited to, the fees of attorneys, investigators, consultants, experts and expert witnesses, and litigation expenses. References in this paragraph to City or Vendor include their officers, employees, agents, and subcontractors. 7.0 CONTRACT PROVISIONS 7.1 Ownership of Work. All documents furnished to Vendor by City and all documents or reports and supportive data prepared by Vendor under this Agreement are owned and become the property of the City upon their creation and shall be given to City immediately upon demand and at the completion of Vendor's services at no additional cost to City. All documents produced by Vendor shall be furnished to City in digital format and hardcopy. Vendor shall produce the digital format, using software and media approved by City. 7.2 Confidentiality of Information. All information and data relating to City's business submitted by City to Vendor under this Agreement shall be treated as confidential by Vendor and shall not, unless otherwise required by law, be disclosed to any third party by Vendor without City's written consent. Vendor shall promptly notify City should Vendor be served with a summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, requests for admission, or other discovery request or court order from any third party regarding this Agreement and /or the Services performed under this Agreement. CONTRACT 61516166 PAGE 6 OF 7 Vendor has a Human Resources policy that requires all new employees to pass a background check performed by an outside company. All new employees must pass a drug- screening test as well. These practices will remain in place for the duration of the Agreement. 7.3 Governing Law. Vendor shall comply with the laws and regulations of the United States, the State of California, and all local governments having jurisdiction over this Agreement. The interpretation and enforcement of this Agreement shall be governed by California law and any action arising under or in connection with this Agreement must be filed in a Court of competent jurisdiction in Mendocino County. 7.4 Entire Agreement. This Agreement plus its Attachment(s) and executed Amendments set forth the entire understanding between the parties. 7.5 Severability. If any term of this Agreement is held invalid by a court of competent jurisdiction, the remainder of this Agreement shall remain in effect. 7.6 Modification. No modification of this Agreement is valid unless made with the agreement of both parties in writing. 7.7 Assignment. Vendor's services are considered unique and personal. Vendor shall not assign, transfer, or sub - contract its interest or obligation under all or any portion of this Agreement without City's prior written consent. 7.8 Waiver. No waiver of a breach of any covenant, term, or condition of this Agreement shall be a waiver of any other or subsequent breach of the same or any other covenant, term or condition or a waiver of the covenant, term or condition itself. 7.9 Termination. This Agreement may only be terminated by either party: 1) for breach of the Agreement; 2) because funds are no longer available to pay Vendor for services provided under this Agreement; or 3) City has abandoned and does not wish to complete the project for which Vendor was retained. A party shall notify the other party of any alleged breach of the Agreement and of the action required to cure the breach. If the breaching party fails to cure the breach within the time specified in the notice, the contract shall be terminated as of that time. If terminated for lack of funds or abandonment of the project, the contract shall terminate on the date notice of termination is given to Vendor. City shall pay the Vendor only for services performed and expenses incurred as of the effective termination date. In such event, as a condition to payment, Vendor shall provide to City all finished or unfinished documents, data, studies, surveys, drawings, maps, models, photographs and reports prepared by the Vendor under this Agreement. Vendor shall be entitled to receive just and equitable compensation for any work satisfactorily completed hereunder, subject to off -set for any direct damages City may incur as a result of Vendor's breach of contract. 7.10 Execution of Agreement. This Agreement may be executed in duplicate originals, each bearing the original signature of the parties. Alternatively, this Agreement may be executed and delivered by facsimile or other electronic transmission, and in more than one counterpart, each of which shall be deemed an original, and all of which together shall constitute one and the same instrument. When executed using either alternative, the executed agreement shall be deemed an original admissible as evidence in any administrative or judicial proceeding to prove the terms and content of this Agreement. CONTRACT 61 516166 PAGE 7 OF 7 8.0 NOTICES Any notice given under this Agreement shall be in writing and deemed given when personally delivered or deposited in the mail (certified or registered) addressed to the parties as follows: CITY OF UKIAH DEPT. OF FINANCE — PURCHASING 300 SEMINARY AVENUE UKIAH, CALIFORNIA 95482 -5400 INFOSEND MR. RUSS REZAI, COO 4240 E. LA PALMA AVENUE ANAHEIM, CA 92807 9.0 SIGNATURES IN WITNESS WHEREOF, the parties have executed this Agreement the Effective Date: INFOSEND BY: = ' ) 1 s CP Date PRINT NAME: 33 6-7 "05 I (D - IS IDN Number CITY OF UKIAH BY: SA E GIACOMO CITY ANAGER ATTEST eoce9- 0(21,70 KRISTINIE LAWLER CITY CLERK CONTRACT 41516166 PAGE F OF 7 Date 2 /-Z-3/ I (9 Date ATTACHMENT "A" InfoSend's Fees — Initial Set -up Costs Implementation, professional services, and optional services fees. Professional Services Fees Setup 1: WAIVED Harris Raw Data setup. Includes all phases of the project prior to the production phase. Setup 2: $500.00 Tyler (or other) PDF data setup. Includes all phases of the project prior to the production phase. Please note that Clients must sign off on requirements documents (Statement of Work, project plan, etc.) before programming and system configuration can begin. Client can be charged additional fees and /or have the project go -live date delayed if requirements are changed after they have been finalized and signed off. Professional Services Fee Per hour and performed only upon request. For customizations made to your data processing application after go -live. Work is only started after receiving your approval of a formal quote. Per Hour $160.00 Pricing: Data Processing, Print & Mall Service Fees InfoSend's Fees - Turnkey Data Processing, Print & Mail Service: The individual prices shown in the table below apply only to the turnkey Data Processing Print & Mail service for the following document types. Other types of document printing and or mailing can be quoted later, if needed. au) a) N ca a Turnkey Data Processing Print & Mail service Price is per physical page. Includes processing of your unique data, CASS address validation, presorting, printing, and mail insertion. Finished mail pieces are delivered to the USPS within one (1) business day. If samples (proofs) are requested then the mailing will be completed within one day of sample approval. File upload deadline for next -day mailing is 3:OOPM local time at the production facility designated for your account. If samples are required then they must be approved by 5:30PM for the file to be mailed by the next business day. Excludes materials, sales tax (where applicable), and postage. A postage deposit will be required prior to go live. For the quoted prices to apply InfoSend must have the right to combine data files sent by your organization with other files you have sent, when possible. Higher pricing applies if files must be printed separately. Pricing assumes the use of materials options listed in the below section. Per Item Options Below: Statements and Late Notices (Per Sheet) Est. Volume 10,000 documents /month Est. 4 Batch /month per job type Different options are available at different prices. Numbers fewer than 4 equal spot colors. The number 1 =black or grey All sheets are billed at the same rate; the price for the sheet with the highest number of colors is the applicable fee. 4 equals CM K (fu I color). 1/0 or 1/1 Printing 2/1 or 2/2 Printing g 4/1 Printing 4/4 Printing $0.063 $0.069 $0.073 $0.079 Inline Inserts (Per Sheet) 8.5" x 11" inserts are printed right after the statement page. They are printed on the same 241b uncoated white paper stock. You never have to pay for overage as we print the exact number of inserts required. Price includes printing and inserting, you do not pay a separate inserting charge as is the case with traditional inserts. Price includes everything but paper (see next page for paper price). Example of total price for 1/1 Inline Insert: $0.063 (from above row) — $0.028 discount + $0.015 paper = $0.05 Subtract $0.028 from above prices. Multiple Page Mail Piece Surcharge — Handwork This surcharge is assessed per mail piece (not per page). This surcharge only applies to multiple page bills that have too many pages to be inserted into the #10 envelope by machine. This surcharge covers the necessary manual labor required to process these mail pieces. Standard trigger for this surcharge is when more than 8 bill pages need to be inserted into the envelope, but this number is reduced when there are inserts. $0.35 Postage (for all job types) You will be invoiced for the exact postage used. You must use one of the two USPS approved Move Update methods to get the presort discounts: Pass Through Electronic Address Updates — NCOALink or ACS Per reported update. InfoSend electronically reports the addresses it received in your data that need to be updated because the customer filed a Change of Address Report with the USPS. Cost is per update. $0.40 Material N co To Component Fees - Data Processing Print & Mail Service Statement, Invoice, or Letter Paper Stock All Documents: white paper stock with or without perforation. Paper is 8.5x11" and 241b. Price includes all inventory costs. The larger 8.5x14" format is supported at a higher material cost and higher printing cost. All of your content will be digitally printed on the plain white paper in black, black plus one color, or full color per the printing option from the prior table that you select before implementation. Per Sheet $0.015 InfoSend Standard Window Envelopes Standard Window Envelopes These envelopes include security tint printed on the inside of the paper stock and clear film that prevent the contents of the envelope from being viewed. These envelopes also use sustainably logged paper (SFI). If you utilize the InfoSend standard #10 single window envelope instead of the InfoSend standard #10 double window envelope then you will be able to show messages through this window. This option can be combined with an 8.5 x 14" bill design, if desired. Per Standard Envelope Options Below: #10 InfoSend Standard Double Window Outgoing Envelope (This is the most commonly used outgoing envelope) $0.0169 #9 InfoSend Standard Single Window Return Envelope $0.014 #10 InfoSend Standard Single Window Outgoing Envelope (Optional large single window to use instead of the double window envelope, in order to show messages through the large window) $0.021 Other Envelopes Flat Single Window Envelope — only used for multiple page statements that do not fit in the #10 envelope. Per Flat Envelope $0.20 Optional Services Drop- Shipped Inserts & Inserting of InfoSend- Printed Inserts Clients can print and fold inserts and ship them to InfoSend to be mailed with the statements. If folding is required add $0.01 to the fee. InfoSend- printed inserts are quoted upon request. No additional service cost to use selective inserting to selectively include inserts with certain bill types as long as at least 3,000 customers are targeted (set -up costs can apply in some situations for advanced selective inserting criteria). Cost includes all inventory costs. Per Insert $0.01 Buckslip Insert 1/1 Printing. Pricing is for producing insert. Price includes paper but excludes the cost to insert the buck slip (see above row for that cost). Per insert $0.032 Print Messages on the Outside of the Standard Envelope Custom messages and images can be printed onto the standard InfoSend #10 double window envelope. This type of printing is referred to as "sniping" and usually used to print temporary content on a month or two worth of envelope stock. It is more cost effective to digitally inkjet print this content onto pre - manufactured envelopes than to order truly custom stock that was manufactured specifically for you. Price depends on the artwork you'd like to print — number of colors and whether it prints on one or both sides of the envelope. Price is quoted upon request. Per Envelope TBD Print Image Archive Each bill is stored as a PDF and indexed in a database. Search by account number or other key fields. You are charged one up -front fee per document to process it, index it, and store it for a set number of months. The PDFs are accessed using a browser -based application that is accessed by logging in to the InfoSend website. Third party applications can also access the PDFs via a lightweight API with no cost increase to the unit fees. Setup fees may apply depending on your configuration needs. This service includes outbound mail tracking at no additional cost. You can view USPS-provided mail tracking data from the same interface that you P 9 Y use to view PDFs of the printed bills. Only available with mail sent using 1st Class Postage, and not available in some cases with postcard mailings. Per PDF (No Set- up Fee) $0.01 - For 12 Months of Retention $0.017 - For 18 Months of Retention $0.022 - For 24 Months tents of Retention $0.027 - For 36 Months of Retention Electronic Inserts PDF copies of your physical inserts can be included in the Print Image Archive at an additional cost. This will let your team see exactly which inserts were delivered with each mail piece. This will also allow you to include the inserts in the eBill PDFs that are presented and /or emailed to customers if you use an InfoSend eBusiness service that delivers eBills to your customers or if you use a third party application that pulls the PDFs from InfoSend's Print Image Archive API to present to your customers. Per Insert (No Set - up Fee) $0.01 Professional Services Per hour and performed only upon request. For customizations made to document processing program or document format after go -live. Work is only started after receiving your approval of a formal quote. Per Hour $160.00 Pricing: Turnkey Data Processing Print & Mall Service INFOS -1 OP ID: DE 4 RO- CERTIFICATE OF LIABILITY INSURANCE 1/4.----- DATE(MM / 02/18/22016 016Y) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Friedmann & Friedmann Ins Svcs CA License #0759373 3990 Westerly Place Suite 100 Newport Beach, CA 92660 Kevin K. O'Connor CONTACT Kevin K. O'Connor FAX PHONE FAX (AIC No. Ext) (A/C, No): 949- 253 -8009 ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # INSURER A : Chubb Group of Insurance Co's X INSURED INFOSEND, Inc. Rezai and Son, LLC 4240 E. La Palma Ave Anaheim, CA 92807 INSURER B :Axis Surplus Insurance Company 26620 INSURERC: EACH OCCURRENCE INSURER D: ■■ INSURER E : OCCUR INSURER F : $ 1,000,001 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS INSR LTR TYPE OF INSURANCE IT T111 SUBR ,��• POLICY NUMBER POLICY EFF MM /DDIYYYY) POLICY EXP MM /DD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY X 36031149 02/24/2016 02/24/2017 EACH OCCURRENCE $ 1,000,001 ■■ CLAIMS -MADE X OCCUR -'_� ', ,, $ 1,000,001 ■ MED EXP (Any one person) $ 10,001 ■ PERSONAL & ADV INJURY $ 1,000,001 GEN'L ■ AGGREGATE POLICY OTHER: LIMIT APPLIES PRO- JECT PER: LOC GENERAL AGGREGATE $ 2,000,001 PRODUCTS -COMP/OP AGG $ 2,000,001 $ A AUTOMOBILE X LIABILITY ANY AUTO ALL OWNED AUTOS HIRED AUTOS X X SCHEDULED AUTOS NON -OWNED AUTOS 02/18/2016 02/18/2017 COMBINED SINGLE LIMIT Ea accident $ 1,000,001 73587120 BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE Per accident $ $ X UMBRELLA LIAB EXCESS LIAB X OCCUR CLAIMS -MADE ,79896856 02/24/2016 02/24/2017 EACH OCCURRENCE $ 5,000,001 AGGREGATE $ 5,000,001 DED RETENTONS $ A WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANYIPROPRIE ER /PARTNERD?ECUTIVE Y/N (Mandatory In NH) If yes, describe under DESCRIPTION OF OPERATIONS below N/A 02/01/2016 02/01/2017 PER OTH- STATUTE ER X 71749812 E.L. EACH ACCIDENT $ 1,000,001 E.L. DISEASE - EA EMPLOYE: $ 1,000,001 E.L. DISEASE - POLICY LIMIT $ 1,000,001 B Errors & Omissions MCN000222831501 12/01/2015 12/01/2016 Limit 5,000,000 Deductibl 25,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space is required) The City of Ukiah, its officers, officia s, employees, and volunteers are to be named as Additional Insured's with respect to General Liability. Coverage is primary and non - contributory CERTIFICATE HOLDER CANCELLATION City of Ukiah 300 Seminary Avenue Ukiah, CA 95482 CITUK -1 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ACORD 25 (2014/01) © 1988 -2014 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD