HomeMy WebLinkAbout2005-10-05 Packet - 30 Year ForecastAGENDA
ITEM NO:
MEETING DATE: October 5, 2005
SUMMARY REPORT
SUBJECT: UPDATE AND DISCUSSION OF 30-YEAR BUDGET FORECAST
This item is provided for the purpose of updating the long-term budget forecast model
initially developed and presented in February 2005. As discussed at that time, the
model uses percentage escalators for revenues and costs, starting with base data from
the prior ten year period. Additional costs are included for capital projects and fixed
asset replacements/upgrades.
The high level summary from that presentation is included here as Attachment 1.
Looking at the 2006-2010 fiscal years, we forecast an annual deficit of $959,222,
totaling $4,796,110 over the four year period. A much smaller annual deficit of 92,565,
totaling $462,825 was forecast for 2011 through 2015. In this update we want to
discuss a few items which significantly improve that forecast as we finish the current
budget cycle:
,
.
On the revenue side the budget benefited from the Council's change to the
electric franchise fee, removing the $675,000 cap. In 2005-06 this change
increases forecast revenue by $172,600, or $863,000 over five years.
The forecast model included a single expense item in 2005-06 for Fire
Department rolling stock and other capital equipment totaling $2,431,893. In the
approved budget these expenses were charged to the department over a 10 year
period as an annual expense of $235,503, with smaller items expensed in 2005-
06 for $156,100. These changes reduced expenses in 2005-06 by $2,040,290,
and for the five years by $1,098,278.
RECOMMENDED ACTION: Discuss and file Forecast Update
ALTERNATIVE COUNCIL POLICY OPTIONS:
Citizens Advised:
Requested by:
Prepared by:
Coordinated with:
Attachments:
Candace Horsley, City Manager
Mike McCann, Finance Director
#1 General Fund History and Forecast in Five-Year Average
Approved ' Ca~-d'~ce ~orsley, City~anager
.
The model also included a capital expense item for renovation of the City pool
complex for $3,376,526. While this item is included in the forecast to give the.
project visibility for discussion, no funding source has been identified and it was
not contemplated the project would be attempted without pre-arranged financing.
The combination of these three revenue enhancements and expense reductions nets a
savings of $5,337,804, more than covering total forecast deficit of $4,796,110,
producing a net gain of $541,694 for the five years.
Other smaller improvements in performance vs. the model will be presented in a final
analysis and update for the fiscal year. We anticipate returning with this update after
the completion of this year's audit and before opening next year's budget process.
0
0
o
,.,,.&
0
0
0
~ 00~0~
O~
0
0
0
o
Attachment #
I:_
o~
0~o
0 ~
mmm
,
0
0
O1
· 1~ oa) 0)
0
o
0
v
o~
om
o~
AGENDA SUMMARY REPORT
ITEM NO.
DATE:
October 5, 2005
SUBJECT: AUTHORIZATION OF AWARD OF BID TO EMERGENCY SERVICES CONSULTING INC.
FOR DEVELOPMENT OF A FIRE DEPARTMENT MASTER PLAN
SUMMARY: Submitted for the City Council's consideration and action is staff's recommendation that a
contract be awarded to Emergency Services Consulting Inc., the lowest bidder, for the development of a
fire department master plan (Attachment 1).
In response to the City's Request for Bids, six (6) bids were received and opened by the City Clerk after
the bid deadline of Thursday September 8th 2005 at 2:00 p.m. Emergency Services Consulting Inc. was
the lowest bidder with an amount of $17,995.00 (Attachment 2).
During the budget hearing process, the City Council approved funds for this project within the Fire
Department's Contractual Services account 100-2101-250. The proposed cost of the Master Plan
Development does not exceed the funds available.
Staff has discussed the recommended consultant's proposal with the project lead and has obtained a no
cost change agreement to amend one of the deliverables. Given the importance of stakeholder input,
Staff has recommended the Community meeting identified on page 5 of the project proposal be
conducted as the first step in the fact/input gathering process. This workshop will be designed to solicit
input related to customer expectations from, at a minimum, the City Council, residents and business
owners, other emergency service providers within the region, fire department members and other key
stakeholders. Staff and the lead consultant agree that beginning the process with a workshop of this
type will greatly enhance the outcome of the master planning process.
RECOMMENDED ACTION: Award Emergency Services Consulting Inc. the contract to develop a
Master Plan for the Fire Department and authorize the City Manager to execute the required contract.
ALTERNATIVE COUNCIL POLICY OPTION:
1. Take no action.
2. Offer other direction.
Prepared by:
Coordinated with:
Attachments:
APPROVED BY:
Kurt Latipow Fire Chief
Candace Horsley, City Manager
1. Bid Tabulation Sheet summarizing the bid results.
2. Emergency Services Consulting Inc. proposal.
Candace Horsley, City anager~
/.
CITY OF UKIAH
300 SEMINARY AVENUE
UKIAH, CA 95482-5400
(707) 463-6217 (City Clerk's Office)
Allachment Ct I
BID OPENING FOR: FIRE DEPARTMENT MASTER PLAN
SPECIFICATION NO.
DATE: SEPTEMBER 8, 2005
TIME: 2:00 p.m.
COMPANY
HUNT RESEARCH CORPORATION
P.O. BOX 291
SOLVANG, CA 93464
AMOUNT
ESCI
25200 SW PARKVVAY AVENUE, SUITE 3
WILSONVILLE, OR 97070
,,,¢/%
CGR MANAGEMENT CONSULTANTS
407 SCENIC AVENUE
PIEDMONT, CA 94611
MATRIX CONSULTING GROUP
2470 EL CAMINO REAL STE. 210
PALO ALTO, CA 94306
CITYGATE ASSOCIATES
705 GOLD LAKE DR., STE. 100
FP;SP,. CA 95630
ROBERT OLSON ASSOCIATES
100 EGLOFF CIRCLE
FOLSOM, CA 95630-6614
Marie Ulvila, City Clerk
Bids: Fire Dept Master Plan 2005
Attachment
Submitted to:
Ms. Marie Ulvila, City Clerk
City of Ukiah
300 Seminary Avenue
Ukiah, CA 95482
August 2005
Emergency ~. ervices
Consulting thc.
25200 SW Parkway Avenue, Suite 3
Wilsonville, OR 97070-9616
(800) 757-3724
(503) 570-0522 (fax)
info@esci.us
August 2005
25200 SW Parkway Ave., Stc 3 . Witsonville, OR 97070
Phone S03-570-7778 Fax S03-570-0522 wxvw.¢sci.us
August 30, 2005
Ms. Marie Ulvila, City Clerk
City of Ukiah
300 Seminary Ave.
Ukiah, CA 95482
RE' Fire Master Plan - Request for Proposal
Dear Ms. Ulvila:
Emergency Services Consulting inc. (ESCi) is pleased to submit one master and five copies of
the proposal document for consultation services to conduct a fire master plan transition study for
the City of Ukiah. We recognize the importance of this engagement to the City and the Ukiah
Fire Department and appreciate your consideration of our proposal.
The critical focus of the project will be to consider how well the Ukiah Fire Department meets
the needs of the community it serves. An emphasis will be placed on quantifying the existing
risks and demands for service within the City of Ukiah, evaluating the fire department's current
ability to provide those services, and charting a course that ensures its ability to do so in the
future. These activities will be undertaken with an emphasis on State of California statutes and
mandates, the criteria of the Commission on Fire Accreditation International (CFAI), National
Fire Protection Association (NFPA) standards, and accepted emergency service practices.
As will be clearly illustrated in our proposal, ESCi has completed numerous comparable projects
utilizing our team of highly qualified staff. Our competitive edge includes a working knowledge
and understanding of contemporary fire service and EMS organizations, the magnitude and
complexity of current delivery systems, and our ability to utilize state-of-the-art analytical
technology and methodology to ensure accuracy and validity of observations and
recommendations.
We have prepared a methodology, approach, and work plan that responds directly to the scope
as requested in the Request for Proposal (RFP). The detailed objectives and tasks identified in
our proposal outline the process we feel is necessary to ensure that deliverables will address
your questions and provide you with comprehensive recommendations and direction.
Ms. Ulvila, ESCi Proposal - Comprehensive Fire Master Plan
Paqe 2
If, after studying our proposal, you desire more or less emphasis in any of the outlined tasks
and/or deliverables, the project team stands ready to adjust the work plans to meet your needs.
The project is priced to ensure high quality work that wiil be completed on time, while at the
same time meeting the full scope of your RFP.
We have included a list of related experience and references that we highly encourage you to
contact regarding professionalism, quality of work and timeliness of product delivery.. All projects
have been finished within the time frame agreed to by the client and ESCi and within budget.
ESCi understands that this is an important project. A key factor to the success of this project is
the expertise and the depth of experience of the members assigned by the successful bidder.
We are committed to assign our most experienced consultants and specialists. We have
assigned Mr. Ronny Coleman as Project Manager. ESCi is committed to completing the project
within the time period as requested. This proposal offers a firm not-to-exceed bid price that is
valid for 60 days.
We appreciate your consideration of our proposal and look forward to assisting the City of Ukiah
and the Ukiah Fire Department in this important study. If you have any questions, do not
hesitate to contact Mr. Coleman directly at 916-689-5363 (e-mail Ronny. Coleman@esci.us) or
me at 800-757-3724.
Sincerely, . ~ ...~
? ,
, ,.
..,'i
J~6k W:S nbok~ .... '-' ............
. P~esident
Jack. Snook~esci.us
Title Page
Request for Proposal:
City of Ukiah Fire Department, Fire Master Plan (Transition Study)
Company:
Emergency Services Consulting inc.
California Regional Office:
Contact Person:
Corporate Headquarters:
Contact Persons:
8866 St. Anthony Coud
Elk Grove, CA 95624
Ronny J. Coleman
Director of Business Development
Phone: 916-689-5363
Fax: 916-689-4998
Cell: 916-799-5363
E-mail: Ronny. Coleman@esci.us
25200 SW Parkway Avenue, Suite 3
Wilsonville, Oregon 97070
Jack W. Snook, President
Bruce Caldwell, Senior Vice President
Phone: 800-757-3724
FAX: 503-570-0522
E-mail: info@esci.us
Date of Proposal:
August 30, 2005
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA i
F. merge~c~ dS~enyice,s (?onsultbz~d bte~
Table of Contents
ESCi's Corporate Profile ............................................................................................... 1
Corporate Profile ..................................................................................................................... 1
Organization Chart .................................................................................................................. 2
Description of Services ................................................................................................. 3
Project Understanding ............................................................................................................ 3
Project Methodology ............................................................................................................... 3
Scope of Work ............................................................................................................... 4
Project Organization and Staff ................................................................................... 10
Project Team Profiles ............................................................................................................ 10
References ................................................................................................................... 12
ESCi Disclosures and Practices .................................................................................. 13
Appendix ....................................................................................................................... 14
Project Team Resumes ......................................................................................................... 14
ESCi Partial Client List .......................................................................................................... 20
ESCi Brochure ........................... : .......................................................................................... 24
Cost Proposal ............................................................................................................... 25
Cost Quotation ...................................................................................................................... 26
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA ii
ESCi's Corporate Profile
Corporate Profile
Emergency Services Consulting inc. (ESCi) is a national firm providing specialized, high quality,
professional fire, police, communications, and EMS consulting services to organizations
throughout the United States and Canada. ESCi is considered by many to be the nation's leader
in providing emergency services consulting. Since 1976, ESCi has been meeting the needs of
emergency services agencies. With six full-time staff and over 40 field consultants nation-wide,
ESCi works directly for municipalities, nonprofit organizations, and commercial providers of
emergency services.
We are recognized as expeds in the field by the emergency service community. This is
confirmed by our on-going relationship with the International Association of Fire Chiefs (IAFC),
The United States Department of Defense, The Western Fire Chiefs Association, The Florida
Fire Chiefs' Association, The National Fallen Firefighters Foundation, The Washington State
Association of Fire Chiefs, The National Volunteer Fire Council, and the hundreds of clients we
serve from coast to coast. Products we provide include organization audits and evaluations,
cooperative effort and consolidation, health and safety evaluations, master, strategic, and
growth management plans, deployment planning, executive searches, assessment centers, and
customized consulting. ESCi has helped to improve emergency services in hundreds of
communities throughout the country. Our innovative training programs are improving the way
organizations and people work.
The mission of ESCi is to serve and perform with quality in mind. We will accomplish this by
,~,:..,.~-~.-~,~ .... .~..~:~.~ ~. ~: ~...~-~ +~.;~ providing the highest value of consulting services and educational
ESCi Mission Iiiprograms, and utilizing a team of professionals committed to
offering highly beneficial programs covering current and anticipated
Serve and Perform fire, police, communications, emergency management, and
with Quality in Mind emergency medical services issues and needs.
Since the beginning, ESCi has operated on the principles of honesty, integrity, and service.
ESCrs philosophy is to maintain an active involvement within the emergency service disciplines
and related fields and to stay ahead of the rapid changes and issues facing our clients.
ESCi encourages creative solutions to complex system dilemmas. The firm recognizes the
cultural, economical, operational, legal, and political realities of the local environment. ESCi
avoids pre-conceived biases in order to develop and implement imaginative and long-lasting
solutions. In addition, ESCi equips its clients with the background, understanding, and
confidence to tackle future problems as they arise.
All of ESCi's field associates are active practitioners in their respective fields, with many
involved in highly visible and responsible national leadership positions. We understand your
issues, challenges, responsibilities, and offer proven methods to improve your effectiveness.
When engaged, all work progress is measured against a work plan, timetable, budget, and
deliverables. During the project, team members confer frequently to discuss progress as well as
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA I
]~'~nergenc~ ,~ervices C'onsultb~g
new or unanticipated issues. Our project management methodology ensures that services and
activities are efficiently conducted and are focused, coordinated, and logical. All project team
members are available for the duration of the project.
Organization Chart
ESCi
Board of Directors
Jack Snook
President
JB Lockhart
Administrative
Assistant
I
Phil Kouwe
Vice President
Eastern Region
I
Director of
Communications
Consulting
Linda Kristensen
Accounting Manager
Thor Johnson
Proposal Coordinator
II Bruce Caldwell
Senior Vice President
Consulting Services
I
I
Conrad Kristensen
Director of
Financial Services
Consulting
I
Director of Business
Development
Jerry Freshour
Director of Placement &
Recruitment
Project Teams
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 2
~:rrtergenc~i ~'etTyices Consulting
Description of Services
Project Understanding
The City of Ukiah (City) and the Ukiah Fire Department (UFD) are requesting proposals for
qualified consultants to conduct a fire master plan transition study that addresses the current
needs of UFD and to recommend goals and objectives that, if implemented, would result in the
department's ability to meet projected needs over the next 15 to 20 years. Specific areas of
evaluation are current and future fire, emergency medical services (EMS), hazardous material
emergencies, and disaster preparedness needs within the City.
Project Methodology
ESCi's methodology reflects our understanding of your expectations and our experience in
working with the fire protection agencies of other communities of similar size and character
throughout North America. Key elements of ESCi methodology include:
· A clear understanding of the project background, goals and objectives, and the complex
issues that must be addressed.
· A comprehensive, well designed, and practical work plan that provides opportunities for
stakeholder input.
· The commitment of sufficient professional resources, and an ability to complete the
project successfully meeting or exceeding the outlined scope and deliverables within the
desired period at a reasonable cost.
· The production of a written report that provides systematic observation, analysis, and
recommendations for all components and organizational systems.
The methods and tools used by ESCi have been created or adapted to meet the needs of the
Ukiah Fire Department. These are not used in an off-the-shelf approach. Instead, we have
customized them to meet the department's unique challenges and needs.
Effective Project Coordination and Management - The selection and experience of the
project manager is important to the success of this project. ESCi is offering in Mr. Ronny
Coleman, a project manager who will:
· Assist in the development and coordination of a project work plan
· Have the ability to work closely with the department's representatives
· Facilitate project team meetings to share project findings and ideas
· Provide direction based on experience in similar situations, and knowledge of the
department's capabilities and requirements
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 3
~~..t ~?mergenc.q ~e~'vices
Consultin~
Scope of Work
The following objectives and tasks will be accomplished to fully meet the scope of work
requested. This methodology has been developed specifically for the City and UFD based on
our understanding of your expectations. However, it uses approaches, tools, and techniques
proven through experience to provide the type and quality of desired results. We have identified
the various steps in the project as objectives.
Objective No. 1: Development of Project Work Plan
Activity: ESCi will meet with the city manager and fire department management team to gain a
comprehensive understanding of the project's background, goals, and expectations. This action
plan shall be developed identifying:
· Primary tasks to be performed
· Person(s) responsible for each task
· Time table for each objective to be complete
· Method of evaluating results
· Resources to be utilized
· Possible obstacles or problem areas associated with the accomplishment of each task
This meeting will also help to establish working relationships, make logistical arrangements,
determine line of communications, and finalize contractual arrangements.
Objective No. 2: Review of Background Information
Activity: Obtain, review, and evaluate data and information relevant to this project including:
· General plan of the municipality or community
· Existing community growth management plans, including sphere of influence
· Any LAFCO Municipal Service Review (MSR) documents
· Current and proposed land use plans, zoning maps, and zoning code
· Current comprehensive planning documents
· Municipal building codes and ordinances
· Local census statistics
· Physical facilities and resources
· Staffing practices, compensation, and labor agreements
· Incident data, service practices, current service delivery objectives and targets, and other
relevant information
A detailed "Request for Study Data and Information" form will be provided, in advance, to the
agency. This form will provide instructions for gathering, organizing, and supplying the various
collections of maps, records, policies and procedures, statistics, technical data, NFIRS records,
and other pertinent information necessary for the study. The agency will be provided reasonable
time, in advance of fieldwork by the study team, for compliance with the data requests.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 4
~mergency ~ei~ic'es Consulti~z.q inc.
Objective No. 3: Stakeholders Input
Activity: Conduct interviews with and gather information from key personnel including:
· City administration and management
· Governing body, as requested
· Fire department managers and other staff
· Finance and human resource function managers
· County or city planning staff
· Planning, zoning, and building officials
· Other emergency service providers within the region, especially those involved in
automatic aid
· Medical facilities, medical director for regional or community EMS
· Others as they may contribute to this project
· Personnel at various organizational levels, including volunteers
The project team will interview key stakeholders of any organization associated with this study.
At a minimum, members of the project team will interview city officials, fire agency officials, labor
representatives and, as appropriate, elected representatives as the City deems necessary.
From these interviews, ESCi will obtain additional perspective and expectations on operational,
economics, and policy issues facing the agency. In addition, the project team will learn more
about availability of data necessary to meet projected goals.
Activity: Facilitate a public community meeting intended to gather information and input from
members of the general public, community organizations, and neighborhood associations on the
following issues:
· Customer priorities for the community's emergency services
· Customer identification of current service strengths
· Customer identification of current service weaknesses
· Customer expectations for future service performance
· Customer methods for evaluating service quality
· Customer concerns
· General input
The project team will prepare survey instruments, questionnaires, and forms to be used during
the community meeting. Professional .graphics and a presentation of study objectives will be
used to increase customers' understanding of their role in the process. Data and input gathered
from the meetings will be statistically analyzed and presented graphically within the study, if
appropriate.
Objective No. 4: Current Emergency Services Needs Assessment
Activity: Conduct a complete and thorough organizational assessment of the fire department
based on the elements included in the following tasks. -
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 5
Task 1: Organization Overview- An overview of the organization shall be developed
evaluating:
· Responsibilities and line of authority
· Attributes of successful organizations
· History, formation, and general description of the fire department today
· Chain of command
· Organizational structure
· Operating budget, funding, fees, taxation, and financial resources
· EMS budget, resources, and cost recovery
· Current description of the fire suppression infrastructure
Task 2: Leadership and Management Component - Areas to be evaluated include:
· Mission, vision, strategic planning, goals, and objectives
· Adequacy of SOGs, rules and regulations, and policies
· Financial controls
· Internal evaluation of critical issues
· Internal evaluation of future challenges
· Internal and external communications
· Decision making processes
· Document control
· Security
· Reporting and records
Task 3: Planning for Fire Protection, Rescue, EMS, and HazMat- The planning process
within the agency shall be reviewed. Key components include:
Review and evaluate the adequacy of the current planning process
· Identifying critical issues and analyzing current and future services
· Review elements of tactical planning within the organization
· Review elements of operational planning within the organization
· Review elements of master planning within the organization
· Make recommendations relative to future planning needs
Task 4: Risk Management- Review and make recommendations on various elements within
the operation of the agency that present or mitigate risks of civil or legal action, injury, or illness
that would have a detrimental effect on the organization, including:
· Compliance programs for regulations and standards
· Analysis of dsk management strategy
· Analyze risks associated with current employment practices
· Analyze risks associated with current termination practices
· Analyze risks associated with current training practices
· Review safety policies, practices, and programs
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 6
'Emergencq Services C'onsultz'rtg
· Review job-related injury processes
· Review liability insurance programs
· Review property insurance programs
· Review of ISO risk assessment and recommended improvement list
Task 5: Personnel Management - Personnel management program shall be reviewed,
focusing on:
· Policies, rules, regulations, manuals, and handbooks
· Reports and records
· Compensation
· Labor-management relationship and issues
· Certifications and licensing
· Disciplinary process
· Counseling services
· The application and recruitment process
· Testing, measuring, and promotion processes
· Health and wellness programs
Task 6: Staffing - Review the current staffing levels of the fire department. Areas to be
considered include:
· Review and evaluate administration and support staffing levels
· Review and evaluate operational staffing levels
· Review staff allocation to various functions, divisions, and facilities
· Analyze current staffing performance for incidents
· Review firefighter / EMS staff distribution
· Review utilization of career and volunteer companies
· Review responsibilities and activity levels of personnel
· Develop projection of future needs
· Viability of volunteers
Task 7: Finance - Review status of current level of effort on fire protection in the community
budget process
· Examine revenue streams
· Examine budgetary profile
· Examine funding options and alternative
Task 8: Capital Assets and Capital Improvement Programs - Review status of current major
capital assets (facilities and apparatus) and analyze future needs relative to the condition of
capital assets, including:
· Facilities - Tour and make recommendations in areas critical of current station conditions
and future considerations. Items to be contained in the report include:
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 7
£mergency ,getz,fces ¢'onsulting
Location
Age, condition, serviceability
Apparatus and equipment needs
Staffing needs
Traffic patterns
Street grid networks
Land use criteria
Jurisdiction boundaries
Future service demands
Changing demographics
Projected growth and trends
Sustainability of volunteers
· Apparatus / Vehicles - Review and make recommendations regarding inventory of
apparatus and equipment. Items to be reviewed include:
o Age, condition, and serviceability
o Distribution and deployment
o Maintenance
o Regulations compliance
o Future needs
· Support equipment
· Examine triggers and thresholds for growth
· Preparedness for financing capital needs
Task 8: Delivery Systems: Suppression, Rescue, EMS, Disaster Preparedness, and
HazMat- Review and make recommendations in areas specifically involved in, or affecting,
service levels and performance. Areas to be reviewed shall include, but not necessarily be
limited to:
· Alarm systems and communications infrastructure
· Dispatch center capabilities and methods
· Current response time performance levels and capabilities, analyzed through
Geographical Information Systems (GIS) software as appropriate
· Current workload analysis
· Facility deployment strategy assessment, analyzed through GIS software as appropriate
· Resource deployment strategy assessment, analyzed through GIS software as
appropriate
· Fire and EMS integration
· Suppression, rescue, EMS, hazardous materials, disaster preparedness, and other
specialized programs scope of delivery
· Incident control and management
· Standard response practices
· Mutual aid, automatic aid
o plans and agreements
o frequency and type of use
o methods of communication
o inter-department training
Task 9: Training Program - Review and make overall recommendations in critical areas
involving training. Items to be reviewed include:
· General training base competencies
· Training administration
· Training schedule
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 8
Ernergetzcy
· Training facilities
· Training program goals and objectives
· Training procedures and manuals
· Record keeping
· Clerical support
Task 10: Fire Prevention/Public Education Programs - Review the department's efforts
toward fire injury prevention and public education programs. Elements to be evaluated include:
· Code enforcement activities
· New construction inspection and involvement
· General inspection program
· Fire and injury public education programs
· Fire investigation programs
· Statistical collection and analysis
Objective No. 5: Development and Review of Draft Project Repo, I
Activity: ESCi will develop and produce an adequate quantity of publication-quality, bound, draft
versions of the written report for review by the client. Client feedback is a critical part of this
project and adequate opportunity will be provided for review and discussion of the draft repod
prior to finalization. The report will include:
· An executive summary describing the nature of the report, the methods of analysis, the
primary findings, and critical recommendations
· Detailed narrative assessment of each report component, structure in easy-to-read
sections and accompanied by explanatory support to encourage understanding by both
staff and civilian readers
· Clearly designated recommendations highlighted for easy reference and catalogued as
necessary in a report appendix
· Supportive charts, graphs, and diagrams, where appropriate
· Supportive maps, utilizing GIS analysis as necessary
Objective No. 6: Delivery and Presentation of Final Project Report
Activity: ESCi will complete any necessary revisions of the draft and produce the specified
quantity of publication-quality, bound, final versions of the written report. Formal presentations
of the project report will be made by ESCi project team member(s) to staff, elected officials, or
the general public and will include the following:
· A summary of the nature of the report, the methods of assessment, the primary findings,
and critical recommendations
· Supportive audio-visual presentation
· Review and explanation of primary supportive charts, graphs, diagrams, and maps, where
appropriate
· Opportunity for questions and answers, as needed
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 9
~.'rr~ergeney
onsultin~a {ne.
Project Organization and Staff
The proposed project team members were selected after reviewing the needs of the City of
Ukiah and the Ukiah Fire Department. Each team member brings a valuable perspective,
objectivity, and integrity to the process. When engaged, all work progress is measured against a
work plan, timetable, budget, and deliverables. During the project, team members confer
frequently to discuss progress as well as new or unanticipated issues. Our project management
methodology ensures that services and activities are efficiently conducted and are focused,
coordinated, and logical. Ali project team members are available for the duration of the project.
Project Team Profiles
Jack W. Sn.ook, President- Project Oversight
Mr. Snook will provide project over sight during this engagement. He will meet regularly with the
project manager to provide direction, guidance, and technical expertise.
Mr. Snook, founder of Management Development Institute, DBA Emergency Services
Consulting inc., has been with the company since 1976. He brings with him over 29 years of
private and public sector experience at multiple levels. His formal education includes a Masters
degree in Public Administration, a Bachelor of Science degree in Fire Administration, and an
Associates of Arts degree in Fire Science. His career ranges from being the Chief Executive
Officer of a City and corporation to being the Chief and Administrator of one of the nation's
eighty largest fire departments.
Mr. Snook has extensive experience in providing consulting services to clients throughout the
world. He has managed well over 100 projects. Areas of expertise include management and
organization reviews, cooperative service and consolidation, strategic planning, program
evaluations, and risk assessment. He has been looked upon as a national leader in the fire
service for many years. Recent assignments and/or appointments would include facilitator of the
National Fallen Firefighters Foundation national summit to reduce line of duty deaths in
America; moderator of the nations first symposium to bring healthcare officials and the fire
service together to report develop a model program to reduce healthcare facility deaths and
injuries; facilitator of a national roundtable to discuss emerging codes; and facilitator of the
International Association of Fire Chiefs strategic plan (two years). Mr. Snook has key-noted over
seventy-five conferences and conventions and has spoken at over 200 events.
Ronny J. Coleman, Director of Business Development- Project Manager
Mr. Coleman is the Director of Business Development for Emergency Services Consulting inc.
He will be actively involved in all areas of this engagement providing analysis and technical
expertise. His working knowledge of the California fire service will be invaluable to this project.
Mr. Coleman has been engaged in over 200 consulting projects during his professional career.
Mr. Coleman serves as the President Emeritus of the Fire Education & Training Network,
otherwise known as FETN. He also serves as a technical consultant to the International Code
Council (ICC) on code issues and the Environmental Systems Research Institute (ESRI) related
ESCi Proposal: Fire Master Plan- Ukiah Fire Department, CA 10
l~'mergeney Sewiees Consuitin.~q
to GIS mapping. He formerly served as the California State Fire Marshal and retired as chief
deputy director of the California Department of Forestry and Fire Protection. He served as the
president of the International Association of Fire Chiefs (IAFC).
Previously, he was operations chief for the city of Costa Mesa and fire chief for the cities of
Fullerton and San Clemente, California. He has served in both the US Forest Service and US
Park Service. He has proudly served in the fire service for 44 years.
Thomas Forster, Associate Consultant- Project Member
Tom Forster serves as the Director of Operations and Facilities at Skywalker Ranch for
Lucasfilm, Ltd. This has included serving as the fire chief of the Skywalker Ranch Fire Brigade
since 1986. He has proudly served in the California fire service for 30 years, in both volunteer
and paid roles.
Tom holds a Masters degree in Human Resources and Organizational Development from the
University of San Francisco. He enjoys long-range planning, and has facilitated over 100
strategic planning meetings for emergency service groups. He is a past-President of the Marin
County Fire Chiefs Association, and the Marin-Sonoma Fire Training Officers Association. He
currently serves on five non-profit boards, including the Larkspur Association of Volunteer
Firefighters, and the Marin County Disaster Council.
Tom is a Master Instructor in the California Fire Service Training and Education System, and
has served as the lead instructor for Fire Instructor 2C, "Employing Audio Visual Aids," at the
California Fire Academy at Asilomar (now Monterey Bay) since 1989.
ESCi Proposal: Fire Master Plan - Ukiah Fire Depadment, CA 11
)~mecaer~cy ~e'rviees ~or~ult[~a inc,
References
Project: Five Year EMS Strategic Plan
ESCi was contracted to assist the eight-member Ross Valley Paramedic Authority, a joint
powers authority, in developing a five year strategic plan.
Contact:
Bob Fenner, Executive Officer
Ross Valley Paramedic Authority
400 Magnolia
Larkspur, CA 94939
415-927-5110
Project: Facilitation of Planning Between Infineon Raceway and Sonoma County
Department of Emergency Services
ESCi was contracted to provide an analysis of the incident action plan provided by the County
and Infineon Raceway and to provide options and alternatives to the provision of services based
on nationally recognized fire and life safety standards for a raceway venue.
Contact:
Vern Losh, Sonoma County Fire Chief
2300 Country Center Drive, Building A, St. 221
Santa Rosa, CA 95403
707-565-1152
Project: Facilitation of 18 Month Self Assessment Process
ESCi is providing direction, assistance, professional guidance, and technical expertise to help
ensure that the Elk Grove CSD Fire Department becomes an accredited fire service agency
through the Commission on Fire Accreditation International.
Contact:
Keith Gruenberg, Fire Chief
Elk Grove Community Services District Fire Department
8820 Elk Grove Blvd.
Elk Grove, CA 95624
916-685-9502
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 12
Emergency Sert~ices t~onsult[ng inc.
ESCi Disclosures and Practices
Conflict of Interest Statement
ESCi has neither directly nor indirectly entered into any agreement, padicipated in any collusion
or collusion activity, or otherWise taken any action which in any way restricts or restrains the
competitive nature of this solicitation including but not limited to the prior discussion of terms,
conditions, pricing or other offer parameters required by this solicitation.
ESCi is not presently suspended or otherWise prohibited by any government from participation
in this solicitation or any other contracting to follow thereafter.
Neither ESCi nor anyone associated with ESCi has any potential conflict of interest because of
or due to any other clients, contracts, or property interests in this solicitation or the resulting
project.
In the event that a conflict of interest is identified in the provision of services, ESCi will
immediately notify the client in writing.
Insurance
ESCi is insured in excess of $1,000,000.
Litigation
ESCi has no past and/or pending litigation or unresolved lawsuits.
Em_Dloyment Practices
ESCi is an equal opportunity employer. The company is guided by recognized induStry
standards, policies, and procedures. ESCi offers a wide range of employee benefits and
ongoing training oppodunities that has enabled ESCi to attract and retain quality consultants
who are recognized as experts in emergency service organization, management, and service
delivery.
,Equal O_Dportunity Policy
ESCi will not refuse to hire, discharge, promote, demote, or otherWise discriminate in matters of
compensation against any person otherWise qualified, because of age, race, creed, color, sex,
national origin, ancestry, or handicap.
Staff and Client Base
ESCi's diverse staff understands local government and emergency services. ESCi employs six
full time employees and has exclusive consulting agreements with over 40 independent
contractors. All of ESCi's field associates are active practitioners in their respective fields, with
many involved in highly visible and responsible national leadership positions. Since 1976, ESCi
has provided consulting services to over 700 cities, counties, special districts, states,
professional organizations, private businesses, and the federal government.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 13
Emergency Se?vices onsultz~z9 inc.
Project Team Resumes
Appendix
Jack W. Snook, President - Project Oversight
Educational Back(~round · Masters Degree in Public Administration
· BS Degree in Fire Administration
· A/A Degree in Fire Science
· Fire Services Administration Institute Graduate
California Fire Officers' Academy Graduate
Professional Experience
· President, Emergency Services Consulting inc. - 1996 to present
· President, Management Development Institute - 1976 - 1995
· Nine years fire chief of Tualatin Valley Fire and Rescue (OR)
· Four years fire chief of Lake Oswego (OR)
· 13 years Jackson County (Oregon) Fire Dist. No. 3 (firefighter to deputy chief)
Relative Experience · City Councilman and Mayor - Central Point (OR) 1972-1978
· Fire Science Coordinator - Rogue Community College
· Adjunct Faculty Member- U.S. Fire Academy
· International Association of Fire Chiefs - Member
· Western Fire Chiefs' Association - Member
· Oregon Fire Chiefs' Association - Member
· Metro Fire Chiefs' Association - Member
· St. Mary's Home For Boys - Board of Directors (1994-2000)
Associated Professional Accomplishment~ · President Ronald Reagan - Letter of Commendation (Volunteerism)
· Listed in Who's Who in the West
· Guest speaker and lecturer in 39 states and several foreign countries
· Author of several books and training video tape series
· Contributing Author in Managing the Fire Service Today, ICMA '
· N.F.P.A. - Professional Standards Committee
· International Association of Fire Chiefs; Prof. Dev. Committee - Past Chairman
· International Association of Fire Chiefs - Editorial Committee
· Oregon Fire Standards and Accreditation - Author, Consultant
· Oregon Intergovernmental Services Bureau -Advisory Board
· Oregon / ICS Taskforce - Past Chairman
· Life Safety 2000 Committee Chairman - State of Oregon
· I.A.F.C. International Conference - Program Chairman (1986, 1987, 1988, 1989)
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 14
· Golden Trumpet Award - (one of seven recipients in OR's history) 1994
· Silver Trumpet Award - (one of three in OR's history, civilian contribution) 2001
Project Summary
Mr. Snook has been the project manager of over 200 projects during the past 29 years.
Following is a partial list of the projects he has managed.
Clark County Fire District 6, WA - Customer Centered Strategic Plan.
International Association of Fire Chiefs - Facilitation of the strategic plan. Mr. Snook facilitated
the IAFC strategic planning process for three consecutive years. He has also facilitated national
summits on healthcare reform and the fire service, and emerging codes in the fire service for the
IAFC.
Oregon Fire Chief's, Oregon District Directors Association, Washington Firefighters
Association, and the Oregon Volunteer Firefighters Association - Facilitation of the
strategic planning processes.
Clackamas County Federal Fire Department No.1, OR, Eugene Fire Department, OR,
Boring Oregon Fire Department, St. Helen's Federal Fire Department, OR, and Frankford,
IL - Executive searches (position of fire chief).
Vancouver, WA (3); Cowlitz County, WA; Boring, OR; Richland, WA, (3); Spokane F.D. No.
3, WA; and Jackson County Federal Fire Department No. 3, OR - Numerous assessment
centers.
Foster City and San Mateo, CA - Consolidation feasibility study. Project included full
evaluation of the organizations involved, feasibility study, and implementation strategies. This
project included an economics model for projected costs and cost savings over a ten-year
period.
Littleton Fire Department, CO - Project included conducting a 360-degree evaluation and
reporting findings in the form of recommendations.
Reedy Creek Federal Fire Department (Disney World), FL - Completed a management
audit, customer centered strategic plan, executive search for fire chief, and management
training.
Post Falls, ID - Consolidation feasibility study. Project included full evaluation of the
organizations involved, feasibility study, and implementation strategies. A review of their
medical transportation system was included.
Riverside and Lyons Fire Department, IL - Evaluation. The objective of this project was to
look at their operations and make recommendations as to what they might do to improve
independently as well as cooperatively.
Greenwood Fire Department, IN - The project included the evaluation of the management
component, human resource functions, planning, risk management, operational readiness,
stations, apparatus, equipment, training, fire prevention and public education oversight, finance,
and support services. '
Scituate, Hingham, Hull, Norwell, and Cohasset, MA- Consolidation feasibility study. Project
included full evaluation of the organizations involved, feasibility study, and implementation
strategies.
Fallon Fire Department, NV - The evaluation resulting in the dropping of an ISO rating from a
class 5 to a class 1 fire department. They are the only all-volunteer fire department in the United
States to acquire a class 1 rating. The project included the creation of a training program,
inspection program, recommending improvements in all aspects of the operation including
equipment, apparatus, and facilities.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 15
Emergency ,~ervices Consulting
Development Fire Safety 2000 Plan for the State of Oregon - Chief Snook chaired the
committee to develop, implement, and distribute a comprehensive public education and
information program for the State of Oregon. It is now a model plan utilized at the United States
National Fire Academy.
Evans Valley Fire Department, OR - This was a comprehensive evaluation. The purpose was
to prepare them for an ISO grading, check operational readiness, review staffing requirements,
station locations, identify the potential for a functional or operational consolidation with a
neighboring department, and improve overall operations.
Hermiston, OR - Consolidation feasibility study. Project included full evaluation of the
organizations involved, feasibility study, and implementation strategies.
Jackson County F.D. No. 3, Jackson County F.D. No. 4, Lake Creek, and the city of
Central Point, OR - Consolidation feasibility study. As a result, the city of Central Point and
Jackson County Federal Fire Department No. 3 have legally merged.
Newburg Fire Department, OR - Development of strategic plans.
St. Helens Fire Protection District and Scappoose Fire Departments, OR - Development of
strategic plans.
Benton County Fire Department No. 4, WA - The project included the evaluation of the
management component, human resource functions, planning, risk management, operational
readiness, stations, apparatus, equipment, training, fire prevention and public education,
oversight, finance, and support services.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 16
t~rnergency Sera, ices
C~.onsulting inc.
Ronny J. Coleman, Director of Business Development - Project Manager
Educational Backc~rounrl · Masters of Arts Degree in Vocational Education from Cai State Long Beach
· Bachelors of Science Degree in Political Science from Cai State Fullerton
· Associate of Arts Degree in Fire Science from Rancho Santiago College
Professional Experienc~ · President, International Association of Fire Chiefs
· Vice President, International Committee for Prevention and Control of Fire (CTIF)
· President, California League of Cities, Fire Chiefs Department
· Served on the Public Safety Committee for the League
· International Fire Code Institute, Conference of Building Officials
· National Fire Protection Association
· Institution of Fire Engineers, USA Branch Fellow
Relevant Experience · Creating and implementing fire protection policy for the local, state and national levels
· Past Chairman of the IAFC Fire and Emergency Services Accreditation Task Force
· Past Chairman of the NFPA Committee on Motion Picture and Television Production
(NFPA Standard # 140)
· Past Chairman of the Risk, Hazard and Value Evaluation project (RHAVE) U.S. Fire
Administration
· Past Chairman of the IFCI for the creation of Urban-Wildland Interface Code Committee
· A member of the Oversight Committee for the National Institute of Standards and
Technology (NIST)
· Past member of a consensus committee for Liquefied Petroleum Gas, Negotiated Rule
making for the U.S. Dept of Transportation
· Member of the Natural Hazards Mitigation Council, National Institute of Building
Sciences
· Chairman of the Orange County Emergency Medical Services Committee
· Authored over 12 textbooks on fire and emergency related topics
Associated Professional Accomplishment~ · Panel member on the re-constituted "America Buming" panel
· Member of the US Fire Administrations "Stakeholder Committee
· Current Chairman of the Board of Trustees for the Commission on Fire Accreditation
International. (CFAI)
· Governor Schwarzenegger appointed him to the Blue Ribbon Panel to study the fires of
2003
· Fireman's Fund Corporation in Novato California appointed him to the Heritage
Foundation.
Project Summary
Mr. Coleman has been involved in consulting since 1971 and has been engaged in excess of
200 projects. The following is a list of some of his more recent projects.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 17
]z:mergency ~ervices C:onsuI. tbzg inc.
Fresno County, CA - This project consisted of a review of the delivery of fire protection
services on a countywide basis by multiple agencies. The emphasis in this report was on
governance, funding and deployment capabilities.
Marin County, CA - A Transition Management Review was conducted to examine the
condition of the department and the general direction of the newly appointed fire chief. The
department had been lead by his predecessor for over thirty years. The focus was on evaluating
what needed to be addressed in creating a future strategic plan.
Paramount Studios, CA - A review was conducted on a 1928 era building that had been
converted from an apartment house into a commercial structure. The emphasis was on the
development of recommendations regarding fire and life safety and structural integrity.
South Placer Fire Protection District- This project consisted of a study of a potential
relocation of a fire station as well as an affirmation of the departments adopted Standards of
Cover.
Gilroy Fire Department- This project involved two separate processes. The first involved the
creation of a Master Plan. The second involved a revision of the Master Plan after five years
had elapsed.
South Lake Tahoe Fire - This project consisted of establishing a Fire Safe Planning Process to
improve mitigation in 17 spec[ftc neighborhoods. Emphasis in the project was on development
of a set of recommendations as well as identifying a methodology for annual review.
Salida Fire Department - This project consisted of the drafting of a Master Plan.
Salinas Rural, CA - This project consisted of assisting the department in dealing with a
location that required a fire station as part of a base closure transition. The second phase dealt
with coping with a major development that was beyond the departments initial attack capability.
San Mateo Fire Department, CA - This project involved an internal assessment of time
management processes in relationship to departmental workload and organizational goals and
objectives.
Fremont Fire Department - This project consisted of mentodng an internal departmental team
that was assigned to write their own Standards of Cover. The emphasis on this project was
coaching and mentoring of internal staff.
Santa Rosa Fire Department - This project consisted of an interim fire chief assignment. This
involved the development of a Transition Management Report and assisting with the selection
process of the new fire chief.
Mountain View Fire Department - This project consisted of an interim fire chief assignment.
This involved the development of a Transition Management Report and assisting with the
selection process of the new fire chief.
Sierra Madre - This project consisted of a review of the relationship between the volunteer fire
company and an incorporated city.
Peoria Fire Department, AZ - This project consisted of a Master Plan for a very rapidly
growing community located right outside of Phoenix, Arizona.
Stanford University, CA - This project involved an analysis of a contractual relationship
between Stanford University and a local fire department.
Cleveland, OH Fire Department - This project involved providing support to the city Attorney in
a decision process relating to severe budget reductions in the city.
Mapping the Future of Fire - This project involved coordinating the development of a GIS
Mapping Project for the city of Wilson, North Carolina. It involved work with the Environmental
Systems Research Institute (ESRI) and approximately 50 fire departments in the
implementation of GIS.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 18
~ Z'mergeney ~enyices Consulting inc.
Thomas N. Forster, Associate Consultant- Project Member
Education
· Masters in Human Resources and Organizational Development,
Francisco, 1993
· B.A. in Physical Sciences, California State University at Chico, 1983
· A.S. in Fire Sciences, A.S. in Physical Sciences, College of Marin, 1979
Employment History
University of San
Director of Operations and Facilities, George Lucas' Skywalker Ranch, Lucasfilm Ltd. 1999-
present
Ranch Manager, Skywalker Ranch, Lucasfilm Ltd. 1990-1999
Director of Safety and Security, Lucasfilm Ltd. 1986-1989
Supervisor of Fire Protection and Security, Lucasfilm Ltd. 1984-1986
Teaching and Speaking Experienc,,-
· Lead Instructor, CFSTES Fire Instructor 2C, California State Fire Academy 1989 - present
"Employing Audio Visual Aids"
· Presenter: Many Media Use, General Management, Training, Time Management Courses
1988 - present
o California Fire Training Workshop courses in Fresno and San Jose
o California Fire Chiefs Association
o Marin Sonoma Fire Training Officers
o College of Marin
o Santa Rosa Junior College (POST & Fire)
o FDIC West, FireTec Reno
o Toastmasters District 57 (SF Bay Area)
Community Leadership
· Past President - Marin County Fire Chiefs Association (1992), Marin-Sonoma Fire Training
Officers Association (1989), Larkspur Volunteer Fireman's Association (1979 & 1988),
Northern Marin Toastmasters (1997,1998).
· Current Board Member- Marin Disaster Council, North Bay Council (large employers),
Larkspur Volunteer FD
· Volunteer Facilitator- leader of group planning & goals facilitation for numerous public and
private groups.
· Received public recognition from Marin County Board of Supervisors - disaster
preparedness leadership, 2002
Related Certifications
· California Fire Services Training and Education System (CFSTES) "Master Instructor," 1987
· CFSTES Fire Instructor III, 1993
· California Community Colleges Lifetime Teaching Credential, Fire Science No. 356548,
1989
· CFSTES Fire Officer, 1987
· Toastmaster International Advanced TM Bronze Award, 1999
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 19
~mecoene~q ~e?viees Oonsulting inc.
ESCi Partial Client List
Alpine Township, MI
Altamont Springs, FL
AMS Ambulance Service, ME
Aptos/La Selva Beach FPD, CA
Arvada Fire Protection District, CO
Ashland Fire & Rescue, OR
Astoria Fire Department, OR
Auburn Fire Department, WA
Auburn, WA
Aurora RFPD, OR
Aurora, CO
B.C. Chiefs, BC
Bangor Fire Department, ME
Banks, OR
Battle Creek, MI
Bayshore Fire Depadment, FL
Beaumont, TX
Belleair Bluffs, FL
Bellevue Fire Department, WA
Bellevue, WA
Bellingham Fire Department, WA
Belton, TX
Benton Co. F.D. No. 4, WA
Benton Co. Sheriff's Dept., OR
Bernalillo, NM
Billings Fire Department, MT
Blaine / Lynden, WA
Boise, ID
Bonita Springs Fire Control/Rescue, FL
Bonney Lake Fire Department, WA
Boring Fire Department, OR
Bothell Fire Department, WA
Bremerton Fire Department, WA
Brenham Fire Department, TX
Broward Co. Fire Chiefs, FL
Brunswick County, SC
Burton Township, OH
CA Fire Instructors, CA
Ca Fire Prevention, CA
Camas Fire Department, WA
Cambria Community Service Dist., CA
Canby Fire District, OR
Cariboo Regional District, BC
Carmel Fire Depadment, IN
Cascade Charier Township, MI
CDF Fire/Butte Co. Fire & Rescue, CA
Centerport Fire Department, NY
Central Emergency Services, AK
Central Kitsap Fire & Rescue, WA
Central Lyon Co. FPD, NV
Central Pierce Fire & Rescue, WA
Central Pierce, WA
Charleston FPD, OR
Chehalis, WA
Chelan County Fire District No. 7, WA
Chelan Fire Department, WA
Chemeketa Community College, OR
Chino Valley Independent Fire Dist., CA
Citrus County Fire/Rescue, FL
Clackamas Co. Communications, OR
Clackamas Fire District No. 1, OR
Clackamas, OR
Clark County Fire District No. 1, WA
Clark County Fire District No. 6, WA
Clark County Fire District No. 11, WA
Co. State Firefighters, CO
Coos Bay Fire Department, OR
Coral Springs Fire Department, FL
Corona Fire Department, CA
Corporation of Delta, BC
Corvallis Fire Department, OR
Cowichan Valley Regional District, BC
Cunningham Fire Prot District, CO
Dallas Fire Department, OR
Dallas Police Department, OR
Davie County, NC
Delray Beach Fire Department, FL
Depart of Defense (D.O.D.)
Depmsey & Associates, FL
Dexter Rural Fire Prot District, OR
District of Lake Country, BC
Douglas Co. RFPD No. 2, OR
Douglas County, GA
Dover Township, PA
Dundee, OR
East Fork, NV
Eastside Fire & Rescue, WA
Edison Pt. Holdings, Inc., FL
El Paso de Robles, CA
Emer. Medical Foundation, Inc., FL
Erie, PA
Estero Fire Rescue District, FL
Eugene Fire & Emergency Med Services,
OR
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 20
Emergency
Sera'ices Consultizzg inc.
Eugene, OR
Fairbanks/North star Borough, AK
Fallon Fire Department, NV
Farmers Branch Fire Department, TX
Federal Way Fire Department, WA
Fire Chief's Assoc of BC
Fire Instr. Assoc. N. Texas, TX
FL Association of Special Districts, FL
Florida Fire Chiefs Association, FL
Fort Worth Fire Department, TX
Foster City, CA
Frenchglen 2000, OR
Garland Fire Department, TX
Georgetown County, SC
Georgia Fire Academy, GA
Graham Fire & Rescue, WA
Grants Pass Public Safety, OR
Greensboro Fire Department, NC
Gresham Fire Department, OR
GVRD Fire Chief's Assoc., BC
Henderson Fire Department, NV
Hermiston, OR
Hesperia Fire Protection District, CA
Highlands County (MGT America), FL
Hill AFB Fire Department, UT
Hilton Head Island Fire & Rescue, SC
Hoffman, Hart & Wagner, OR
Holiday Retirement Corporation, OR
Hood Co. Firefighters Association, TX
Hood River Fire Department, OR
Idaho Fire Chiefs Association
Idaho State Fire School, ID
Idaho State Fire School Bd of Directors, ID
Illinois Fire Chiefs, IL
Incline Village, NV
Islamorada Fire/Rescue, FL
Island County Fire District No. 3, WA
Jackson County Fire District No. 3, OR
Jackson County Fire District No. 4, OR
Jefferson Co. Fire District No. 3, WA
Jefferson RFPD, OR
Johnstown Fire Department, PA
Juneau Fire Department, AK
Juneau, AK
Kansas City, MO
Kalispell Fire Department, MT
Keizer Fire District, OR
Kelowna Fire Department, BC
Kent Fire Department, WA
Kent Fire Dept / King Co., WA
Kent, WA
King Co. Fire District No. 2, WA
King Co. Fire Training Officers, WA
King Co. FPD No. 26, WA
King Co. Dept. of Youth Services, WA
King Co. FD No. 38, WA
King Co. Fire District No. 13, WA
King Co. Fire District No. 39, WA
King Co. Fire District No. 40, WA
King Co. FPD No. 16, WA
King Co. Training Officers Assoc., WA
Kirkland Fire Department, WA
Kirkland, WA
Kitsap Co. Fire District No. 1, WA
Klamath County Fire District No. 1, OR
Kodiak Island Emerg. Services, AK
La Plata Co. Fire Services, CO
La Vista, NE
Lake Oswego Communications, OR
Lakewood Fire District No. 2, WA
Langley City Fire & Rescue, BC
Lansing Fire Department, MI
Largo, FL
Larkspur Fire District, CO
Lauderdale by the Sea/MGT of America, FL
Lebanon Fire District, OR
Lewis Co. No. 12, WA
Lewiston Fire Department, ID
Linn-Benton Fire Training Council, OR
Littleton, CO
Longview FD/Cowlitz 2 Fire & Rescue, WA
Maine Fire Chiefs Association
Maple Ridge VFD, BC
Marion Co. RFPD No. 1, OR
Mason Co. Fire Distdct No. 2, WA
Mason Co. Fire District No. 5, WA
Massachusetts Municipal Managers
Maui, HI
McNeil Island Correctional Facility FD, WA
Meridian Fire Department, ID
Mesa County, CO
Metro Fire Training Center, CO
MGT of America - Wellington, FL
Milwaukie Fire Department, OR
Milwaukie, OR
Monroe Co. Fire & Rescue, FL
Monroe Co. Safety Officers, NY
Montesano, WA
ESCi Proposal: Fire Master Plan- Ukiah Fire Depadment, CA 21
£mergency Services Co~zsultitba inc.
Murray City Fire Department, UT
N Lake Tahoe FPD, NV
N. CA Training Officers Association, CA
N. Lake Tahoe Reg. Fire Chiefs Assoc., NV
Nanaimo Fire Department, BC
National Volunteer Fire Council, WA
Nevada Fire Chief's Association, NV
New England Fire Chiefs Association
New Hanover County, NC
New Hanover Fire Service Adm., NC
Normal / Bloomington, IL
North Bay Fire Protection District, OR
North Lake Tahoe Fire Prot. District, NV
North Lincoln Fire & Rescue, OR
North Slope Borough Fire Dept., AK
North Vancouver Fire Department, BC
North Vancouver, BC
Northshore Fire Department, WA
Northshore Fire Department No. 51, WA
NW Association of Fire Trainers, OR
Okanogan FPD No. 6, WA
Okeechobee, FL
Oldsmar, FL
Olympia Fire Department, WA
Orange County Fire Authority, CA
Orange, CA
Oregon City Fire Department, OR
Oregon City Police Department, OR
Oregon City, OR
Orlando Ice Plex, FL
Oro Valley, AZ
Oxnard, CA
Pacific Co. Fire District No. 1, WA
Pacific County Fire District No. 1, WA
Painesville Fire Department, OH
Palm Beach Co. Fire Rescue, FL
Palm Beach Purchasing Dept., FL
Paradis Volunteer Fire Department, LA
Paso Robles, CA
Peachtree City Fire Department, GA
Pendleton Fire/Ambulance, OR
Philomoth Police Department, OR
Pierce Co. Fire District No. 21, WA
Pierce Co. Fire District No. 23, WA
Pierce Co. Fire District No. 27, WA
Plainfield/Charter/Rockford, IL
Plainfield Fire District, IL
Piano Fire Department, TX
Polk Co. Fire District No. 1, OR
Pompano Beach Fire / Rescue, FL
Port Moody, BC
Port Washington Fire Depadment, NY
Portland Fire Bureau, OR
Post Falls FPD, ID
Post Falls, ID
Poulsbo Fire Department, WA
Prism Health Services, PA
Prosser & Benton Co. FD No. 3, WA
Pullman Fire Department, WA
Puyallup Fire Department, WA
Racine, WI
Reedy Creek, FL
Region Six Training Council, WA
Regional Emerg. Service LP, FL
Regional Fire Office Academy, OR
Reno Civil Service Commission, NV
Reno Civil Service, NV
Renton Fire Department, WA
Richardson Fire Department, TX
Richland Fire Department, WA
Richmond Fire Department, CA
Rochester Fire Department, MN
Rockford, MI
Rocky Mountain Fire Academy, CO
Rocky Mt. Fire Academy, CO
Rogue Interagency Training Assoc., OR
Roseburg, OR
Roslyn Rescue Hook/Ladder Co. 1, NY
Roswell Fire Department, NM
Rudisill Guthrie, PA
Russian River Fire District, CA
Saanich Fire Department, BC
Salisbury, MD
San Gabriel Area Cities, CA
San Juan Co. Fire Distdct No. 4, WA
Santa Cruz Fire Chiefs Assoc., CA
Santiam Canyon Comm. Ctr, OR
Scappoose RFPD, OR
Sedro-Woolley Fire Department, WA
Seminar: WSAFC, WA
Sheridan Fire District, OR
Sisters-Camp Sherman Fire Dist., OR
Snohomish Co. Fire Dist. No. 1, WA
Snohomish Co. Fire District No. 8, WA
South Ogden City, UT
Southern OR Regional Commun., OR
Southwest United Fire Districts, IL
Sparks Fire Department, NV
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA
22
I~:rrtergeney Services Consulting
Spokane Co. Fire District No. 1, WA
Spokane No. 4, WA
Spokane Co. Fire District No. 8, WA
Spokane Valley Fire District No. 1, WA
Spring Fire Department, TX
Springfield Fire & Life Safety, OR
Springfield Fire Department, OR
St. Helens RFD, OR
St. Paul Rodeo Association, OR
Stanfield Fire District No. 7-402, OR
Stanislaus Consolidated FPD, CA
Stayton, OR
Steamboat Springs, CO
Summit County, UT
Sunriver Service DistriCt, OR
Surrey Fire Department, BC
Tamarac, FL
Texaco
Thurston Co. No. 9, WA
Town of Manchester, CT
Town of Palmer Lake, CO
Tri-County TO Assoc., OR
Tri-Lakes Fire Protection District, CO
Truckee Meadows FPD, NV
Tualatin Valley Fire & Rescue, OR
Twentynine Palms Fire Dept., CA
Upper Dauphin County EMS, PA
Utah Fire & Rescue Academy, UT
Utah Fire & Rescue, UT
Vancouver Fire Department, WA
Victoria Fire Department, BC
Village of Downers Grove, IL
Village of Strudevant, WI
WA Fire Commissioners Assoc., WA
WA State Firefighters Association, WA
Walla Walla Co. FD No. 5, WA
Walla Walla Fire Department, WA
Warrenton, OR
Waterville, ME
Western Fire Chiefs Association
Westminster, CO
Whatcom Co. Fire District No. 7, WA
Wheat Ridge Fire Protection Dist., CO
Wilmington, NC
Winston-Salem Fire Department, NC
Wisconsin State Fire Chiefs Assoc., WI
Woodinville / King City, WA
Woodinville Fire & Life, WA
Woodland, WA
Woodmoor-Monument FPD, CO
Yakima Co. Fire District No. 4, WA
Yakima Fire Department, WA
Yamhill Communication Agency, OR
York County Communications, PA
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 23
Demands placed upon emergency service agencies in today's environment are
growing at the same time budgets are coming under increased scrutiny.
Everyone is being asked to do more - a lot more - with less. In this environment,
emergency service agencies must improve efficiency and performance quickly
with measurable results.
Since ~976, Emergency Services Consulting, inc. (ESCi) has been a trusted
advisor, counselor and consultant for emergency service agencies throughout
the United States and Canada. ESCi is committed to providing the highest value
in consulting services by utilizing a team of professionals who have served within
the industry at almost every level. They have distinguished their careers with
service and advice that sets them apart as industry experts.
From Fire Department Evaluations to Strategic Plans to Executive Searches
and much more, ESCi can help your agency navigate through the c. omplexities,
bridging all your constituencies, and turning complexity into opportunity.
We look forward to serving you.
JACI4 W. SNOOK
President
I
I
ESCi is a unique blend of talent formed to unite practical, real-life experience with the
latest thinking and technology, all dedicated to producing results for the emergency
serv/ces community. Though our staff is spread out across the country, each comes
together with a mutual commitment to deliver the highest caliber consulting services
regardless of the size or scope of the project.
ESCi's team of field associates are active practitioners in their respective fields. Each
understands your issues, challenges, and responsibilities and offers solutions designed
to solve your specific needs.
AREAS OF EXPERTISE INCLUDE:
· Emergency Service Agency Evaluations
· Communications/9-1-1 Studies
· Strategic Plans
· Cooperative Effort/Consolidation
· Executive Searches
· Fire Station & Staff Deployment Plans
· Assessment Centers
· Recruitment, Screening, and Testing Services
· Community Emergency Planning
· Pre-ISO Reviews
· Fleet Management Reviews
· .NFPA 1710/1720 Analysis
· Validated Written Exams
· Growth Management Planning
· Workshops
As our world changes, ESCi is here. We are ready to respond to the growing
challenges of the emergency services community by providing Community Risk
Analysis and Homeland Security consulting services. We continue to evolve our
services to better meet the ever-changing demands placed upon emergency services.
"The Orange County Fire Authority (OCFA) serves o bsl-growing and widely
diverse community of 1.3 million people from 64 fire stations ir; 23 separate politi-
cal entities. After years of reacting to increasing service demands,, over-burdened
resources and struggling with rapid change in our community, the OCFA decided
to regain some measure of control over its future by developing a strategic plan.
Through extensive research, interviews and careful consideralion - Emergency
Services Consulting inc. (ESCi) was selected to assis~ in developing our stralegic
plan. ESCi commitled to customizing ils customer based process to fit the require-
ments of our situation and did just that. They committed to, and provided as prom-
ised, specific deliverables- products that were meaningful and useful to the OCFA.
ESCi is not a firm thai "takes a solution and then goes about developing a prob-
lem for which the sotulion will fix.' If you're ready to know about the true needs of
your organization and your community, consider the ESCi Customer Based
Strategic Planning process - il works!'
Chip Prather, Fire Chief
Orange County Fire Authority
Orange County, California
"Our Emergency Services Consulting inc. fire service feasibility study has proven to
be an invaluable tool for the Central Okanagan Regional District fire
departments. The consulling group has shown great perception in recognizing the
needs of our area and recommending valuable changes and alternatives. I would
highly recommend this group to any progressive fire departments who are looking to
meet the needs of the future.'
G. Zimmermann, Fire Chief
City of Kelowna Fire Departmenl
Kelowna, B.C
"Emergency Services Consulting inc. did a great job working with the City of
Eugene, Oregon, on our Fire/EMS Chief recruiimeni. They were very skilled al
customizing their approach 1o meet our needs. Their pasl experience in the Fire
and Emergency Services world broughl them a depth of understanding and a
breadth of conlacls, which clearly enhanced our applicanl pool. Would we use
them again? Yes, withoul hesilalion."
Jim Johnson, City Manager
City of Eugene
Eugene, Oregon
FIRE DEPARTMENT EVALUATIONS
ESCi provides an objective evaluation of emergency services
delivery capabilities, limitations, support programs, and
resources. It greatly assists an organization prepare for
strategic planning, accreditation, ISO grading, cooperative
services, compliance with mandates, capital management,
and service improvement.
ESCi evaluates the organization's conformance with legal
mandates, NFPA standards, CFAI accreditation criteria, as
well as professional standards of fire and emergency
services excellence.
The evaluation process is flexible, broad in scope and involves
the entire organization. As with all of the ESCi's services, the
approach is non-threatening, unbiased, and progressive,
ensuring that your organization and community are
receiving the highest quality service at a reasonable cost.
CUSTOMER CENTERED STRATEGIC PLAN
The ESCi process focuses on community needs and is driven
by the central theme of "what is in the best interest of the
citizens served?" Unlike traditional planning, our process is
designed to focus on the real issues and needs of the internal
and external customer. It is driven by a clearly defined vision
for the future and an identification of organizational strengths
and challenges. ESCi leads the organization's planning team
through the creation of clearly stated and achievable goals,
objectives, and performance measures. The process leaves the
organization with a clear sense of direction, a comprehensive plan
of action, and a greater sense of unity and common purpose.
EXECUTIVE SEARCH
Finding the right person for the job has never been more
important. An investment up front to properly select a
qualified individual can pay significant dividends in the future.
ESCi brings together the resources needed to streamline the
selection process and make the right choice from candidates
for these critical positions. Our process is qualitative,
comprehensive, and includes all of the selection activities
needed to ensure success for the person ultimately selected
and for the organization.
T~
"L'iergers and consolidation may be commonp/cace for the co~porate world,, but il
,~',,~s a frighlening concept for the Greensboro Fire Departmenl. In our hearts we
k~:,ew if was lhe righl thing Io do [or our citizen.s. Understanding this fact did little
to o/teviale our apprehensions associaled with olI that is involved in these situations.
Emergency Services Consulting inc. proved to be our salvolion. Seeking their
experl guidance was one of lhe best decisions we have ever made. Their consullants,
armed .with fire sen'ice backgrounds, knew firsthand the benefits and obstacles
associaled with merger consolidation. Now that we are moving towards a
Strategic Planning efforl to actually implement a merger, we plan to utilize their
services once again. Being an ISO Class 1 and Internationally Accredited
department one may get the idea that we have all oF the answers. What we found
is when exploring new territories it pays to have an expert guide. ESCi has proven
lo be that guide for our organization.,
Bradley Cox, Fire Chief
Greensboro Fire Departmenl
Greensboro, North Carolina
COOPERATIVE
EFFORT/CONSOLIDATION
One of the biggest challenges facing fire departments and
EMS organizations is dealing with decreasing resources
and increasing community demands for service.
"Quality public service" requires periodically looking at
service and program options that can have a positive
impact on effectiveness and efficiency. An evaluation of
two or more emergency service agencies, coupled with
analysis of realistic cooperative effort opportunities and
implementation strategies, can yield excellent results.
ESCi has provided guidance and a "roadmap for success"
to approximately 20o organizations in more than 4o
successful cooperative effort feasibility studies. ESCi has
conducted national, regional, and local workshops on
cooperative effort and is the exclusive provider of
cooperative service workshops for the I.A.F.C.
"ESCi has demonstrated absolute mastery in providing consulting
services for Emergency Dispatch Consolidation. They've provided
the highest value of consulting services and educational programs
utilizing a team of committed professionals very knowledgeable in
fire, law enforcement, and emergency medical services. They've
taken the military's independent antiquated systems and developed
a state of the art fully automated consolidated dispatch system.
ESCi has equipped our joint military, forces in Hawaii with the
background understanding and confidence to manage a
consolidated Emergency Dispatch Center. We couldn't have done
it without them."
Ken Baulista
Major, SC
Directorate of Information Managemenl
U.S. Army
EMERGENCY COMMUNICATiONS/9_i_I
The emergency dispatch center is a critical first point of
contact for people faced with emergencies. Successful
emergency response depends largely on a well-performin~
dispatch system. ESCi can help achieve success through a
comprehensive analysis of current performance. Our
analysis reviews current dispatch center operations agaim
national standards and professional practices and provide
practical recommendations for improvement.
RISK ANALYSIS AND HAZARD
MITIGATION PLANNING
ESCi provides technical assistance in the development and
updating of state, county, and local agency emergency
plans. ESCi will assess community risks and assist in the
development of a hazard mitigation plan, ensuring that all
Federal requirements are addressed and included in the
planning process. ESCi will also develop an emergency and
operations plan to ensure effective and coordinated respom
to major emergencies and assist in the conducting of
exercises and ensure the plan is periodically updated.
The fire service is changing wilh ever
increasing speed. Preparing for that change
is one of the fire services masl critical needs.
Having the well respected, insightful and
extremely knowledgeable ESCi helping our
organization plan far our future has
provided our community the assurance that
our services can continue- undiminished into
the future. The ESCi staff' is comprised of
very experienced and extremely competent
professionals who helped us build a bridge
to our future. I would recommend them
without hesitation.'
Mike Greene, Fire Chief
Mason Counly Fire District No. 2
Washington
Emergency service challenges are local. This is why everything we do
is custom to your needs. Because we serve agencies across the country,
we are able to bring a national perspective to your local needs and
apply lessons learned to your unique challenges and increase
performance beyond what was previously considered possible.
Doing more with less, increasing performance, connecting your
services with your community. Turning challenges into opportunities.
ESCi...your emergency services partner.
Emergency Services Consulting inc.
25200 SW Parkway Ave., Stc 3 · YVilsonvill¢, OR 97070
Phone S03-570-7778 · Fax S03-570-0522
800-757-3724
t~rnergency Sewices C*onsuitin9, inc~
Cost Proposal
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 25
Ymerge~zcy Services Consulting inc.
Cost Quotation
Emergency Services Consulting inc. is pleased to present the following formal bid for the
project outlined in the proposed work plan:
Master Plan Transition Study: ............................................................... $15,995.00
Actual expenses (travel, lodging, meals, mailing, and copying): .......... $2,000.00
Total bid to conduct study, not to exceed: ..........................................$17,995.00
ESCi Hourly Rates
Project Manager- $145.00
Project Member - $125.00
Proposed Payment Schedule
35% payment due upon contract signing
35% payment due upon receipt of draft report
30% payment due upon receipt of final report
Information relative to cost quotation · Bid quotation is valid for 60 days.
· The cost quotation above includes a maximum of three (3) on site visits.
· ESCi will receive full cooperation from person(s) representing the City of Ukiah.
· While engaged in the project, ESCi will report to a single point of contact.
· When requested, and in a timely manner, the client representative will provide to the
ESCi project manager, data, information, and materials required for the completion of
the objectives outlined in the detailed work plans submitted in this proposal.
· Local taxes, fees, or business licenses associated with this project have not been
included in the cost quotation. If required, ESCi will invoice said charges in addition to
the project fee.
· ESCi shall perform any additional work on a time and materials basis at the hourly rate
of $145.00 per hour.
ESCi Proposal: Fire Master Plan - Ukiah Fire Department, CA 26