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HomeMy WebLinkAboutJohnson IT Group 2010-04-27AGREEMENT FOR PROFESSIONAL CONSULTING SERVICES This Agreement, made and entered into this , day of - 2010 ("Effective Date"), by and between CITY OF UKIAH, CALIFORNIA, hereinafter referred to as "City" and Johnson IT Group, a (sole proprietorship corporation, partnership, limited partnership, limited liability company, etc.] organized and in good standing under the laws of the state of California, hereinafter referred to as "Consultant". RECITALS This Agreement is predicated on the following facts: a. City requires consulting services related to providing technology-related services on an as-needed basis. b. Consultant represents that it has the qualifications, skills, experience and properly licensed to provide these services, and is willing to provide them according to the terms of this Agreement. C. City and Consultant agree upon the Scope-of-Work and Work Schedule attached hereto as Attachment "A", describing contract provisions for the project and setting forth the completion dates for the various services to be provided pursuant to this Agreement. TERMS OF AGREEMENT 1.0 DESCRIPTION OF PROJECT 1.1 The Project is described in detail in the attached Scope-of-Work (Attachment "A"). 2.0 SCOPE OF SERVICES 2.1 As set forth in Attachment "A". 2.2. Additional Services. Additional services, if any, shall only proceed upon written agreement between City and Consultant. The written Agreement shall be in the form of an Amendment to this Agreement. 3.0 CONDUCT OF WORK 3.1 Term. The term of this agreement begins on the Effective Date and shall continue for an indefinite term and until terminated in accordance with paragraph 7.8 3.2 Time of Completion. Consultant shall commence performance of services as required by the Scope-of-Work upon receipt of a Notice to Proceed from City. Consultant shall complete each task to the City's reasonable satisfaction, even if contract disputes arise or Consultant contends it is entitled to further compensation. 4.0 COMPENSATION FOR SERVICES 4.1 Basis for Compensation. For the performance of the professional services of this Agreement, Consultant shall be compensated on a time and expense basis. Labor Std - ProIS-Agreement- November 20. 2005 PAGE IOF7 charges shall be based upon hourly billing rates for the various classifications of personnel employed by Consultant to perform the Scope of Work as set forth in the attached Attachment B, which shall include all indirect costs and expenses of every kind or nature, except direct expenses. The direct expenses and the fees to be charged for same shall be as set forth in Attachment B. The specifics of the requested services, time frame, and costs will be established with each service requested by the City under the Scope of Work identified in Attachment "A". 4.2 Changes. Should changes in compensation be required because of changes to the Scope-of-Work of this Agreement, the parties shall agree in writing to any changes in compensation. "Changes to the Scope-of-Work" means different activities than those described in Attachment "A" and not additional time to complete those activities than the parties anticipated on the date they entered this Agreement. 4.3 Sub-contractor Pam. The use of sub-consultants or other services to perform a portion of the work of this Agreement shall be approved by City prior to commencement of work. The cost of sub-consultants shall be included within guaranteed not-to-exceed amount set forth in Section 4.1. 4.4 Terms of Payment. Payment to Consultant for services rendered in accordance with this contract shall be based upon submission of monthly invoices for the work satisfactorily performed prior to the date of the invoice less any amount already paid to Consultant, which amounts shall be due and payable thirty (30) days after receipt by City. The invoices shall provide a description of each item of work performed, the time expended to perform each task, the fees charged for that task, and the direct expenses incurred and billed for. Invoices shall be accompanied by documentation sufficient to enable City to determine progress made and to support the expenses claimed. 5.0 ASSURANCES OF CONSULTANT 5.1 Independent Contractor. Consultant is an independent contractor and is solely responsible for its acts or omissions. Consultant (including its agents, servants, and employees) is not the City's agent, employee, or representative for any purpose. It is the express intention of the parties hereto that Consultant is an independent contractor and not an employee, joint venturer, or partner of City for any purpose whatsoever. City shall have no right to, and shall not control the manner or prescribe the method of accomplishing those services contracted to and performed by Consultant under this Agreement, and the general public and all governmental agencies regulating such activity shall be so informed. Those provisions of this Agreement that reserve ultimate authority in City have been inserted solely to achieve compliance with federal and state laws, rules, regulations, and interpretations thereof. No such provisions and no other provisions of this Agreement shall be interpreted or construed as creating or establishing the relationship of employer and employee between Consultant and City. Consultant shall pay all estimated and actual federal and state income and self- employment taxes that are due the state and federal government and shall furnish and pay worker's compensation insurance, unemployment insurance and any other benefits required by law for himself and his employees, if any. Consultant agrees to indemnify and hold City and its officers, agents and employees harmless from and against any claims or demands by federal, state or local government agencies for any such taxes or Std - PmlSv"Agreement- November 20, 2008 PAGE 2 OF 7 benefits due but not paid by Consultant, including the legal costs associated with defending against any audit, claim, demand or law suit. Consultant warrants and represents that it is a properly licensed professional or professional organization with a substantial investment in its business and that it maintains its own offices and staff which it will use in performing under this Agreement. 5.2 Conflict of Interest. Consultant understands that its professional responsibility is solely to City. Consultant has no interest and will not acquire any direct or indirect interest that would conflict with its performance of the Agreement. Consultant shall not in the performance of this Agreement employ a person having such an interest. If the City Manager determines that the Consultant has a disclosure obligation under the City's local conflict of interest code, the Consultant shall file the required disclosure form with the City Clerk within 10 days of being notified of the City Manager's determination. 6.0 INDEMNIFICATION 6.1 Insurance Liability. Without limiting Consultant's obligations arising under Paragraph 6.2 Consultant shall not begin work under this Agreement until it procures and maintains for the full period of time allowed by law, surviving the termination of this Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with its performance under this Agreement. A. Minimum Scope of Insurance Coverage shall be at least as broad as: Insurance Services Office ("ISO) Commercial General Liability Coverage Form No. CG 20 10 10 01 and Commercial General Liability Coverage - Completed Operations Form No. CG 20 37 10 01. ISO Form No. CA 0001 (Ed. 1/87) covering Automobile Liability, Code 1 "any auto" or Code 8, 9 if no owned autos and endorsement CA 0025. Worker's Compensation Insurance as required by the Labor Code of the State of California and Employers Liability Insurance. 4. Errors and Omissions liability insurance appropriate to the consultant's profession. Architects' and engineers' coverage is to be endorsed to include contractual liability. B. Minimum Limits of Insurance Consultant shall maintain limits no less than: General Liability: $1,000,000 combined single limit per occurrence for bodily injury, personal injury and property damage including operations, products and completed operations. If Commercial General Liability Insurance or other form with a general aggregate limit is used, the general aggregate limit shall apply separately to the work performed under this Agreement, or the aggregate limit shall be twice the prescribed per occurrence limit. Std - ProfSvcsAgreement- November 20, 2008 PAGE 30177 2. Automobile Liability: $1,000,000 combined single limit per accident for bodily injury and property damage. Worker's Compensation and Employers Liability: Worker's compensation limits as required by the Labor Code of the State of California and Employers Liability limits of $1,000,000 per accident. 4. Errors and Omissions liability: $1,000,000 per occurrence. C. Deductibles and Self-Insured Retentions Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects to the City, its officers, officials, employees and volunteers; or the Consultant shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. D. Other Insurance Provisions The policies are to contain, or be endorsed to contain, the following provisions: General Liability and Automobile Liability Coveraqes a. The City, it officers, officials, employees and volunteers are to be covered as additional insureds as respects; liability arising out of activities performed by or on behalf of the Consultant, products and completed operations of the Consultant, premises owned, occupied or used by the Consultant, or automobiles owned, hired or borrowed by the Consultant for the full period of time allowed by law, surviving the termination of this Agreement. The coverage shall contain no special limitations on the scope-of-protection afforded to the City, its officers, officials, employees or volunteers. b. The Consultant's insurance coverage shall be primary insurance as respects to the City, its officers, officials, employees and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees or volunteers shall be in excess of the Consultant's insurance and shall not contribute with it. C. Any failure to comply with reporting provisions of the policies shall not affect coverage provided to the City, its officers, officials, employees or volunteers. d. The Consultant's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. 2. Worker's Compensation and Employers Liability Coverage Std - ProtSvesAgreenient- November 20, 2008 PAGE 4 OF 7 The insurer shall agree to waive all rights of subrogation against the City, its officers, officials, employees and volunteers for losses arising from Consultant's performance of the work, pursuant to this Agreement. 3. Professional Liability Coverage If written on a claims-made basis, the retroactivity date shall be the effective date of this Agreement. The policy period shall extend from the Effective Date to one year after the termination of this Agreement. 4. All Coverages Each Insurance policy required by this clause shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City. E. Acceptability of Insurers Insurance is to be placed with admitted California insurers with an A.M. Best's rating of no less than A- for financial strength, AA for long-term credit rating and AMB-1 for short-term credit rating. F. Verification of Coverage Consultant shall furnish the City with Certificates of Insurance and with original Endorsements effecting coverage required by this Agreement. The Certificates and Endorsements for each insurance policy are to be signed by a person authorized by that insurer to bind coverage on its behalf. The Certificates and Endorsements are to be on forms provided or approved by the City. Where by statute, the City's Workers' Compensation - related forms cannot be used, equivalent forms approved by the Insurance Commissioner are to be substituted. All Certificates and Endorsements are to be received and approved by the City before Consultant begins the work of this Agreement. The City reserves the right to require complete, certified copies of all required insurance policies, at any time. If Consultant fails to provide the coverages required herein, the City shall have the right, but not the obligation, to purchase any or all of them. In that event, the cost of insurance becomes part of the compensation due the contractor after notice to Consultant that City has paid the premium. G. Subcontractors Consultant shall include all subcontractors or sub-consultants as insured under its policies or shall furnish separate certificates and endorsements for each sub- contractor or sub-consultant. All coverage for sub-contractors or sub-consultants shall be subject to all insurance requirements set forth in this Paragraph 6.1. 6.2 Indemnification. Notwithstanding the foregoing insurance requirements, and in addition thereto, Consultant agrees, for the full period of time allowed by law, surviving the termination of this Agreement, to indemnify the City for any claim, cost or liability that arises out of, or pertains to, or relates to any negligent act or omission or the willful misconduct of Consultant in the performance of services under this contract by Std - ProfS-Agreement- November 20, 2008 PAGE 5 OF 7 Consultant, but this indemnity does not apply to liability for damages for death or bodily injury to persons, injury to property, or other loss, arising from the sole negligence or willful misconduct of the City. "Indemnify," as used herein includes the expenses of defending against a claim and the payment of any settlement or judgment arising out of the claim. Defense costs include all costs associated with defending the claim, including, but not limited to, the fees of attorneys, investigators, consultants, experts and expert witnesses, and litigation expenses. References in this paragraph to City or Consultant, include their officers, employees, agents, and subcontractors. 7.0 CONTRACT PROVISIONS 7.1 Ownership of Work. All documents furnished to Consultant by City and all documents or reports and supportive data prepared by Consultant under this Agreement are owned and become the property of the City upon their creation and shall be given to City immediately upon demand and at the completion of Consultant's services at no additional cost to City. Deliverables are identified in the Scope-of-Work, Attachment "A". All documents produced by Consultant shall be furnished to City in digital format and hardcopy. Consultant shall produce the digital format, using software and media approved by City. 7.2 Governing Law. Consultant shall comply with the laws and regulations of the United States, the State of California, and all local governments having jurisdiction over this Agreement. The interpretation and enforcement of this Agreement shall be governed by California law and any action arising under or in connection with this Agreement must be filed in a Court of competent jurisdiction in Mendocino County. 7.3 Entire Agreement. This Agreement plus its Attachment(s) and executed Amendments set forth the entire understanding between the parties. 7.4 Severability. If any term of this Agreement is held invalid by a court of competent jurisdiction, the remainder of this Agreement shall remain in effect. 7.5 Modification. No modification of this Agreement is valid unless made with the agreement of both parties in writing. 7.6 Assiqnment. Consultant's services are considered unique and personal. Consultant shall not assign, transfer, or sub-contract its interest or obligation under all or any portion of this Agreement without City's prior written consent. 7.7 Waiver. No waiver of a breach of any covenant, term, or condition of this Agreement shall be a waiver of any other or subsequent breach of the same or any other covenant, term or condition or a waiver of the covenant, term or condition itself. 7.8 Termination. This Agreement may only be terminated by either party: 1) for breach of the Agreement; 2) because funds are no longer available to pay Consultant for services provided under this Agreement; 3) City has abandoned and does not wish to complete the project for which Consultant was retained; or 4) by either party without cause on thirty (30) days prior written notice to the other party. A party shall notify the other party of any alleged breach of the Agreement and of the action required to cure the breach. If Std - PmN-Agreement- November 20, 2008 PAGE 6 OI'7 the breaching party fails to cure the breach within the time specified in the notice, the contract shall be terminated as of that time. If terminated for lack of funds, abandonment of the project or without cause, the contract shall terminate as provided in the notice. City shall pay the Consultant only for services performed and expenses incurred as of the effective termination date. In such event, as a condition to payment, Consultant shall provide to City all finished or unfinished documents, data, studies, surveys, drawings, maps, models, photographs and reports prepared by the Consultant under this Agreement. Consultant shall be entitled to receive just and equitable compensation for any work satisfactorily completed hereunder, subject to off-set for any direct or consequential damages City may incur as a result of Consultant's breach of contract. 7.9 Duplicate Originals. This Agreement may be executed in duplicate originals, each bearing the original signature of the parties. When so signed, each such document shall be admissible in administrative or judicial proceedings as proof of the terms of the Agreement between the parties. 8.0 NOTICES Any notice given under this Agreement shall be in writing and deemed given when personally delivered or deposited in the mail (certified or registered) addressed to the parties as follows: CITY OF UKIAH JOHNSON IT GROUP ATTN: SAGE SANGIACOMO ATTN: JAY JOHNSON 300 SEMINARY AVENUE PO BOX 512 UKIAH, CALIFORNIA 95482-5400 UKIAH, CALIFORNIA 95482 9.0 SIGNATURES IN WITNESS WHEREOF, the parties have executed this Agreement the Effective Date: CONSULTANT CITY OF UKIAH V12- 7 6/0 Date CITY MANAGER ATTEST CITY CLERK Date Std - ProiS-Agreement- November 20, 2008 PAGE 7 OE 7 ATTACHMENT "A" SCOPE OF WORK Tasks will be requested on an as-needed basis. These tasks may include, but are not limited to: A. Strategic Planning: a. Engineering, planning, and design services for major system enhancements, installations and upgrades of new or existing systems. Examples include major server upgrades, storage system upgrades, software upgrades, etc. Note: The City is in the process of selecting a new financial software vendor. It is anticipated that the City will need technical and project management support to select a vendor and manage the transition. b. Provide technical leadership for software, server, and network technology issues. c. Make recommendations for future purchasing and technology needs. d. Install new servers, software and hardware and transfer data when acquired. e. Strategic planning, design, and installation/upgrade of core software, network, and server systems. B. Project Management: a. Provide comprehensive management support for software and system enhancements. b. Meet, coordinate and participate with City staff covering any necessary meetings, demonstrations, correspondence, etc. c. Provide a detailed and complete project schedule including milestones and deliverables. d. Ensure that both City staff and any outside vendors meet project deadlines. e. Provide project data in a computerized format as well as hard copy. f. Provide constructive recommendations and opinions to staff during the process based on prior experiences and expertise. g. Management of project schedule through all phases of the project including milestones and deliverables. C. Software, System, and Network Support: a. Desktop Applications Support. Perform basic and complex support functions to include: 1. Installing PCs, laptops, PDAs, printers, peripherals, and office automation software. 2. Diagnosing and correcting desktop application problems. 3. Configuring laptops and desktops for standard applications. 4. Identifying and correcting end user hardware problems. 5. Performing advanced troubleshooting. 6. Assisting designated City personnel with software and hardware purchases. 7. Assist in development of software/hardware policies and procedures. b. System Administration Services. Assist staff with system administration and management including: 1. Complex application, database, messaging, web and other servers and associated hardware, software, communications, and operating systems necessary for the quality, security, performance, availability, recoverability, and reliability of the system. 2. Assist with preventive maintenance of equipment and configuration management, including changes, upgrades, patches, etc. 3. Coordinate repair and maintenance work as necessary with contracted repair vendors and ensure repairs are conducted in a timely fashion. c. Network Administration Services. Assist staff with managing and maintaining network services including: 1. Switches, firewalls, routers, and other security devices. 2. Installation and maintenance of printers, network copiers/scanners, etc. 3. Maintenance including regular analysis, routine configuration changes, and installation of patches and upgrades. 4. Monitoring and analysis of network equipment including bandwidth utilization and other performance indicators. 5. Provide network performance and capacity management services and network troubleshooting. D. Provide 24 hour emergency assistance within a 2-hour timeframe to trouble- shoot and itsrdwr-unexpected network, system, and software issues. R s Ivhbin + e- 15 d 146i'j ve'n 'We_ VQ$u'~ ATTACHMENT "B", Page I of 2 Dourly Rates and )Reimbursable Costs System Support Services Below is our breakdown for services and hourly rates as requested in your RFP for existing systems support. All rates have a one-hour minimum and additional time will be charged in fifteen (15) minute increments. * All requests will be responded to within two hours. Regular Business Flours (8:00 a.m. to 5:00 p.m.) Tier I - $31.50 Basic front line support Majority of typical day-to-day problems. Technical phone support from Johnson LT by level one technicians. Tier II - $45.00 Phone support from Network Engineer or on-site by Johnson I.T. technician. m More complex issues that require and on-site visit by technicians or phone support from level two staff. Tier III - $95.00 On-site Network Engineer or multiple on-site technicians. Handles escalated response need for more severe issues during regular business hours. After ]Flours, Weekends, and City Holidays All tier service rates will have an additional 50% premium added on to the regular hourly amounts. Tier I - $ 47.25 ® Tier II - $ 67.50 ® Tier III - $142.50 Project Services (ERP Project) These categories of assistance will not have an after hours rate as they fall within the project areas and not within emergency assistance. Strategic Planning and Project Management, © $120 per project hour'* Technical Consulting and Technical Engineer ® $95 per project hour'' Project Documentation Preparation 0 $ 45 per hour ATTACHMENT "B", Page 2 of 2 '''Project hours include multiple staff. Reimbursable Costs Travel Expenses The City of Ukiah will pay Johnson I.T. for daily expenses incurred during travel, which will be at the same rate as they pay their own staff. This will include mileage, lodging, and meal allowances if applicable. The City of Ukiah will be charged the base line technician support cost ($31.50 per hour) for each Johnson I.T. staff member that is required to travel out of the City. Prior approval will be needed from the City before any travel is undertaken. Examples of probable travel needs will be site visits to other installations for product reviews and possible visits to vendor offices. Other Costs The City will be billed back for any purchases made by Johnson I.T. for hardware, software, or other materials needed during the project. Once again the City will give prior approval before any purchases will be made. Terms Johnson I.T. will bill the City of a regular basis for expenses listed above. A 5% charge will be added to our wholesale prices for any purchases of equipment or other materials. The City and Johnson I.T. can set the billing interval during contract negotiations.